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August 2023 by Bethany
Nothing but good things to say about Gerber. The person who evaluated my car, Mickey, was super informative, friendly, and kept me updated. They estimated that my car would take about 14-16 days, and it was finished in 10 and look as beautiful as ever!! I would recommend Gerber to anybody and I would come back!Services: Painting
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May 2023 by Jody White
Great customer service. Great quality of work.
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April 2023 by Trudy Johnson
They did a great job repairing my ride.
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February 2023 by tracy omohundro
Run!!!!!!!!! Unprofessional and rude!!! When i went to pick up my car there was bumps in the paint and imperfections and a few new scratches that where not there before i went. Said they would take care of it. Went to get my car only a few of them had been addressed in the damage to new paint. And for the scratches was told my son could have done them bc he was hanging all over my car. No my son pointed out a sharp point on the new cover that should not have been there. And they didn't address all of the issues in the new paint bc i didn't point those ones out the first time. Looked at pictures proving the scratches where not there before they took my car! More comments where made from the adjuster that was not professional in anyway and a manager got involved started out very rude!!! By the end of the conversation i was so frustrated and in pain i didn't care i just wanted to take my car and leave. He offered to take care of the rental on getting it returned im sorry but you messed up my car and your name is not the one in charge if something happens to the rental why would i leave it with you? Was told if i couldn't leave a 10 on the review not to leave one to take to my adjuster instead on what they could have done different.Service: Painting
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November 2022 by Stephen Larkworthy
Be aware this place has changed ownership and will not honor any of the previous work done there. The new managers were very unhelpful refused to accept any accountability for the business they had purchased. They pawned off the responsibility to the insurance company. We had our Jeep repaired there several times. The headlight keeps having a piece break off inside it, they neglected replace the inner fender well, which exposes the passenger side of the engine to road debris and we have reported the smell of antifreeze after we had it repaired from the side of they vehicle they repaired and they did nothing. We will not be going back to this place to have anything fixed. And we do not recommend them. This is a lack of professionalism. It shows what happens to local companies when bigger out of state ones buy them up.Services: Body & Trim
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August 2022 by Chris Jensen
Very satisfied with Corey and his team. Overachiever for sure!
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March 2022 by Felicia M.
II was taking care of very well. Minor loose ends but was handled professionally and I appreciate them for making my car as if I've never been in an accident. Have patience and understanding while waiting.They don't want to keep your car as much as much you don't want them to as well. Thanks guys!
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January 2022 by Orin J.
Had my 2021 GMC Sierra repaired for roof damage. Somehow during the time it was in their shop, my rain guards were damaged, not physically, but someone had tried to clean them, and it caused an adverse reaction to the plastic. None of us are sure how it happened. I picked up my truck, and never noticed it until I washed my truck a week later. They never knew it either. I brought the truck back to them and showed the damage to Carl, and he got the Supervisor also to look at it. Rather than run from a problem and try to say it was my fault, or was something they did not do...they took immediate ownership of the situation and made the decision to replace the guards. This is what seperate's an average business from a great business. They owned the problem right away, made no excuses, and fixed it as soon as possible. I have had this body shop repair 4 of my vehicles and have been impressed every time, with no problems. These are the guys you want to use....
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November 2021 by russel hombs
The bill was almost double the estimate. All the work that was scheduled to be done was not done and no one bothered to inspect the work before they had us come pick up the vehicle. Had to bring the vehicle back for another three days to do work that was supposed to have been done the first time. Then had to bring it back again a third time to complete everything. Estimator was not very apologetic nor did they offer to reduce the bill a single penny as a show of good faith for the inconvenience. And last but not least they billed the insurance more then what they gave me as a final bill. It is no longer chambers brothers and the quality of customer service has gone down hill. I hope the quality of the workmanship holds up.Update it has now been less than a month and rust is starting to bleed through the paint where a repair was made. I have been asked to bring the truck back for another couple of days so they can do the repair again. and again Ill be without my truck that I use for work for another two to three days what an inconvenience.Services: Painting
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October 2021 by Angie Kitko
They did a fantastic job on my daughters car following a recent accident. Very professional and kept us informed during the entire process.Services: Body & Trim
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October 2021 by Rhonda Godsey
Went to go get our car checked out and they did it good job at a reasonable price going to take it in soon they're nice people their understanding and we really enjoyed having them check out our car and tell us what they're going to do with it we really liked them a lot I would advise everybody to go there to get the car fixed
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September 2021 by Jody Baker
My car was towed here after an accident. Their customer service is outstanding! Updates were sent through phone calls or text messages nearly every day. Repairs were complete exactly on time and my car looks great! I would definitely recommend this place!Services: Steering & suspension repair
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August 2021 by Bruce Copeland
Collision Works is an amazing organization. Top quality work with down to Earth approach with customer service.
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August 2021 by Heidi H.
Collision Plus is now Collision Works of Grandview. They were extremely responsive when I called from the west coast to find a place my daughter's vehicle could be towed to after a wreck. Carl was very honest that they wouldn't have time to look at it until the next business day. When the tow truck arrived with my daughter and her young dog, they invited her in and made sure she and her dog had water on the hot summer day while she waited several hours for her sister to come from a state away to pick them up. When her sister couldn't make it by closing time, Carla insisted on taking her out to dinner (and waiting with her for 2-1/2 hours past closing time!!) to make sure she was safe. The next business day, Carl did a quick assessment and determined the vehicle could not be cost-effectively repaired. He referred us to options to have it towed and parted out, and let us keep the vehicle on site until arrangements could be made. For all of this, the charge was $0. Amazing. If you're looking for honesty and great customer service, this is your place.
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March 2021 by David Steiner
Went for estimate...employee's seem to be very professional and knowledgeable.
