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April 2024 by k2snowboadman
AVOID THIS DEALSHIP AT ALL COSTS. You will not get a good deal at Gail's. If you prefer a painful negotiation process, a bloodbath, and have plenty of money in the bank, you will appreciate your visit here. They will go laughing all the way to the bank. You will absolutely get taken at this dealership.
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April 2024 by Ray O'Kelly
Edit:I chatted with someone on Facebook about the price of a bike.I went and looked at the bike and decided not to purchase.A few weeks later I ended up buying a bike from my brother. I took it to Gail's service to have it throughly checked out since the bike was so used. I thought sure they were going to call me and say the bike needs some repairs. Well, it ended up the bike was completely fine and the owner who had it before My brother took really good care of it. I was so nervous About taking it in but i'm really happy that they wwere so honest.Cj in the service department was great.Even though I did not end up buying a bike there Chance in the sales department was still really nice to me.Ended up buying a helmet, some gloves and some apparel and Denise in the apparel department was awesome.Moral of the story . I think you can trust this business ?
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April 2024 by Ted Schuurman
Great dealership! Supports club rides. Super event staging with badges welcomed. A wonderful group of like minded individuals.
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April 2024 by Brent Hicks
Big selection of bikes. Staff is very friendly and helpful. Pricing is a bit high on a few of the models I was looking at so I had to go elsewhere. But I did like the store.
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March 2024 by Mason Phillips
I ultimately didn't buy a motorcycle from them because they didn't have what I wanted but they were the most knowledgeable dealer than any other dealer I went to before and after going here. They were helpful to me figuring out what I wanted in a bike.
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March 2024 by Jennifer Coffey
Gail's is always #1!
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March 2024 by Mr. Tim
Woman owned business, Gail’s is amazing! From sales to the service department to merchandise sales, you absolutely can’t go wrong here! Check’em out, you won’t be disappointed. Highly recommended!!!
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December 2023 by Lonnie McDonald
Gail’s Harley-Davidson has been a staple of excellence in the Grandview area for several years and before that in Belton.Clean well lit building and grounds. Handicap accessible parking and doors.Gail’s is stocked with a wide selection of Harleys and other motorsports items.Friendly knowledgeable staff.
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December 2023 by Juice Corozzo
They did an event for the kids. My daughter got her first Santa pictures on a Harley. Very friendly and nice establishment.
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December 2023 by steveNcarmen Caulfield
Gail's HD is The Place to go for all your Harley needs! Always clean & friendly! Sign up for classes or join in in group rides.
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September 2023 by Chris Bonjour
Evan, TJ and Jeff hooked me up with Dunlop American Elites for my 98 Road King. Thank you very much. Packed my tapered wheel bearings and gave her a wash. Great service and a terrific deal with a rebate on these tires. I’m good for at least another 10M miles. Thanks Gail.
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September 2023 by Todd Hetherington
I visit dealerships everyday for work. This was the first time i had ever been in the store and what a great experience. Everyone was very welcoming and Denisse in general merchandise was awesome she made me feel like the most important person in the store. I mentioned before that I visit dealers daily and I seldom buy anything, but I walked out buying from Denisse. Great experience and very nice store!!
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July 2023 by Julie Goodpaster
I pulled into the parking lot & just outside the front doors was "the bike" I was there to see. Not only did I love everything about it, I loved the excellent customer service toward myself and my sidekick Stella. Pressure sales tactics were non-existent; everyone was genuinely friendly, accommodating and knowledgeable. Mitchell primarily worked with me beginning to end. It was apparent he was putting his best foot forward for a positive and thorough experience! He provided the option of riding an additional route during the Test Ride to get more of a feel of the bike; reviewed the features of the bike with me; he made me aware of the availability of bike dog carriers. It was important to him, that the motorcycle cover, sheepskin seat cover & license plate frame that came with the trade in of my bike stayed with my bike upon my purchase. I was encouraged to participate in the riding groups and the events onsite. I give Gails Team as a whole a 10/10! Thank you all!
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July 2023 by cherie ramsey
10/10 Would Recommend!Like many, I have been wanting to get into riding for years, but I wasn’t quite sure where to start. I stumbled across Gail’s for the riders safety course and it’s the best decision I’ve made! The instructors were phenomenal, Jay and Greg were patient and great teachers - couldn’t have asked for a better experience as a new rider.I was able to purchase my very first bike, and I am so happy it was through Gail’s. Everyone is so kind and supportive. The process felt like spending time with family as opposed to someone trying to make a quick sale.Gails is a phenomenal place to learn, buy and socialize and I’m so happy I get to be apart of it all.
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July 2023 by Joel B. Sapp
Excellent experience in every way. The proper amount of attentiveness without circling like vultures. Assisted me in completing a life long dream, helped with financing, and matched me with the perfect bike.
