H&R Block offers professional tax services that can help maximize refunds and handle various tax needs. Customers can choose to visit their local offices or work with a tax professional from home through services like the Digital Drop-Off, which allows document upload and remote assistance. The staff at H&R Block is generally friendly, efficient, and professional. For example, clients have praised tax preparers for making the process less stressful and for being kind, patient, and helpful. Some reviewers mentioned that the service is great and that their refunds are accepted by the IRS without issues. The offices take safety seriously by deep cleaning, disinfecting high-touch areas after each appointment, and practicing social distancing to keep the community safe. While some customers find the service a bit expensive, they often appreciate the overall experience. Front desk staff are also noted for being helpful and friendly. Overall, H&R Block provides reliable tax preparation services with a focus on customer comfort and safety, making tax season smoother for many clients.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee