-
September 2024 by Victor
Convenient, quick, great staff
-
August 2024 by Z
STOLEN Catalytic converter at their place!!!!!!I had gone to this place for 23 years. I took my one truck to have 2 gas lines replaced, trim replaced on windows&tuneup. I have owned this truck since 1989 in California.Only they have done mechanical work on it & inspections.It sat for a month.I call,Tammy states Greg is backed up.He will get to it.January comes.It’s really cold can’t work on it inside without doors open(it’s a 1 ton crewcab with a 8 foot bed) so be patient.I was in no rush but said please get it back to me ASAP February March April May I’m calling stopping by constantly stating the truck hasn’t moved someone is going to steal the catalytic converter.California has strict emissions devices put on manufactured trucks for that state so without the right stuff truck won’t run right.Tammy’s response was no one’s gonna want to steal California catalytic converters.stupid thing to say they are worth more. Never once did she say anything about the truck being vandalized other than he’s working on it it’ll be done.I keep calling and they’re getting frustrated to the point that Tammy doesn’t answer the phone and gets Greg to answer it.He tells me my truck will be ready next weekend.He’s gonna be working on the rest of it.OK.I go to pick the truck up July 2 if you can believe this,all this time to do things that could’ve been done in half a day, I get in the truck.I’ve never heard the truck sound like this ever¬ running right,it was hard to move because it has sat in the same place for seven months almost.The tinting on the window is bubbling off from direct heat on it in that parking lot,the tires barely have air in it and the truck sounds so bad. It’s not an exhaust manifold leak.It was something more terrible.Drove it to the closest gas station to put gas in it cause they left it on empty and I could not believe the sound. I get it Home,now mind you I’ve owned this truck for 30 some years. I know it front words backwards. I look underneath and my whole exhaust system from the manifold to where the pipe leading into the muffler is is totally Removed and a passenger size catalytic converter is welded on,hoses leading no where.I go in person face-to-face to them the next day and said do you have something to tell me. Tammy‘s response was Craig come talk to her where they admitted that my catalytic converter had been stolen the second week it was on their lot.I asked why she did not tell me this when I told her with it sitting in the same place it’s gonna be stolen off that truck. She said why we replaced it, I said no you replaced it with something that is not made for this truck, it has California emissions built onto it and it’s not even hooked up correctly.Response was bring it back and look at it again.Well it’s not drivable.I had an independent mechanic come to my place and pay him to go underneath the truck and look at it.After an hour of taking videos and pictures, he told me that the catalytic converter is not even connected to my manifold, that the one 02 sensor is welded on top of the catalytic converter to prevent the check engine from coming on and this is why the check engine never went on. It’s not screwed into the catalytic to measure the amount exhaust content coming out of the engine through the smog pump and then the catalytic converter. The second O2 sensor is nonexistent .Pipes coming from the manifold were capped off, which means everything was leading to back pressure into the engine, which, if I had drove it further or for longer would have blown the engine. when I explained all this to them, their response was bring it back and you can show us what you’re talking about.No.7 months & charge me 500 for a gas line not both and she tells me the cameras couldn’t see where the truck was to see who robbed the parking lot. How many people have had issues with exhaust, now you know why I’m sure others were taken at the same time.Half the parking lot has the same cars for the last year most won’t know it.Attorney General has been notified & Police.
-
August 2024 by Debra McKinstry
A very honest repair shop! Greg Rose provides quality work for a fair and reasonable price. It’s fixed and fixed right. Thanks again, Greg!
-
July 2024 by Brandie Burns
Thank you so much for your help! You guys are such a Blessing. Genuine, honest, caring and affordable.. I will be referring Roses to everyone I know. Awesome and timely service.. Thanks again!
-
June 2024 by Donny Canady
They fixed my car cheaper than anyone else. Muffler Dr was trying to charge me almost 2,000.00 they fixed it for less than 100.00
-
May 2024 by Jose Marquez
Friendly and professional
-
March 2024 by Erica Poole
Yes, there are still honest family owned and operated auto repair shops that take pride in their work. Thank you Rose Muffler!! ?????
-
January 2024 by Vernon Long
Good place for exhaust work. Great folks, just maybe not for the really complicated stuff.
-
November 2023 by Danielle Johansen
Went to Roses Muffler to fix a hole in my flex pipe at the recommendation of my technician at Raytown Repair. He estimated it would be about 150 bucks based on the size of the hole and labor, my total was actually 140 bucks which for the parts and labor I found reasonable. The Rose's are very friendly folks and made quick work of the job. I was scheduled about a week out from when I called which, since I wasn't in a rush, was no issue. No one tried to upsell me on anything, just fixed the hole as asked quick and easy which was nice. My car now sounds like a dream- I'd recommend this place to friends and family in the future.
-
October 2023 by Randy Sipes
Best muffler shop around!
-
October 2023 by kayodic dadude
Great guys
-
October 2023 by Eric Harris
Great service and prices.
-
October 2023 by Desiree Jewell
Called 3 times each time, but there was no answer. I left a voice mail, and still nothing.
-
October 2023 by Bain Burks
Excellent service ... Work done quickly.
-
September 2023 by zzr12muzzy
Outstanding people!! Good prices & Honest Highly Recommend
