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August 2025 by Elizabeth Galo
Packages ALWAYS late. Get your shit together USPS. And idk why you have to send my package back and forth between kansas and missouri.
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July 2025 by Tim Chambliss
Nice people and they try to get you in and out even when thing are hectic.
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May 2025 by kollin fromm
Terrible service, Kathy asked me to write the address on a priority envelope then leaves for 10 minutes as I'm waiting at the register with a line building behind me. She then comes back and asks how she can help me?!?! Waste of time, why couldn't she wait the 30 seconds it takes for me to write an address???? I would have felt a lot better if she at least let me know she would be back in a few minutes instead of just walking away.
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May 2025 by Donna Albin
I put sack of canned goods out for postal collection on Saturday May 10. It was out by mailbox on front stoop at 7:30 a.m. I got mail but sack was not picked up. I left it till 2:30 p.m. then took it in. Pitiful that contributions weren't picked up.
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August 2024 by Erwin Milanes
This is an Iconic USPS Sign, no long lines and the Staff is Super nice. ?
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August 2024 by Veronica Lindner
1 staff Member very rude, Appeared very annoyed that she had to get off of her stool and actually help someone. When asked by another staff member for a little help, she refused. This woman does not belong in customer service.
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July 2024 by Julie Kimbro
Not the worst post office in the area, but a very close second. The employees are rude and ask me EVERY TIME if I have an affirm sheet for my packages. I have told them SEVERAL times that the platform I sell on does not offer a scan sheet. Employees always sigh and act like I have personally victimized them. Excuse me, but scanning my freaking packages is the VERY least you can do...you know because it's your job.
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May 2024 by lexi randee
Let me tell ya. Our package somehow had grandview as city when we live in a different one. We called them and the man on the phone, I’m sorry I forgot your name, told us he would make a note AND send an email to the warehouse to flag it and return to their office. He called us today to tell them it rerouted back to them and that we could pick it up or he’d send it to the right address. What a beautiful soul!!!!
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March 2024 by Ed Car
There is a reason everyone prefers UPS or FedEx. Was returning 2 canisters of soda stream in a prelabel box. I needed a little bit of tape just to cover a bit of the box and they made me purchase a new roll of tape, as I go grab the tape I literally watch the clerk next to where I was at use her tape gun to tape up this guys box, way more than what I would have needed . I told the clerk and she said just brushed it off. At UPS or FedEx you need a little bit of tape they are not charging you. They use to carry these small strips of tape for like 59 cents but she said they don’t sell those anymore and literally have to buy a roll. I should have just went to UPS across the street they literally ship USPS packages for you and would have taped the box up and way better customer service. I try to avoid the USPS postal service, I left a review at soda stream hoping they change to UPS or FedEx.
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March 2024 by Maria Fisher
Very fast paced, rude, and unhelpful. I am not confident at all that important documents were processed correctly and worried I may be out of a lot of money. When you ask questions about the process of something, they are demeaning while also clearly lacking knowledge about it themselves. They almost caused me to do something wrong for my passport until I read instructions given to me and realized it was incorrect. You might be better off finding a different nearby post office to help you out.
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February 2024 by Richard Brooks
They make the DMV customer service look good!
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December 2023 by Alfred Pembrick
Wish I could them a lower rating, but these people here at this location are very incompetent. Customer service? Throw that out the window. All I will say to keep it short and simple, they lack the knowledge of their jobs to be able to provide to customers. Added bonus, the simple reading skills and comprehension of the meaning “DO NOT BEND”
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December 2023 by Jeff Bailey
They tried to tell me the scans were not real when my package showed that it was at their post office when I was expecting it to be delivered…. They are completely liars and didn’t want to look for it in the back. Really pathetic the usps service you get in the metro area……
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December 2023 by Lonnie McDonald
This facility’s floors remain constantly embedded with soil. The staff while mostly nice and professional has a couple that could be more friendly ( smile)
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December 2023 by Jeff Daleman
Terrible post office…. From never answering the phone. To telling you scans aren’t real because they don’t want to do their job and look in the back for the package…. Who runs this place??? Seriously pathetic supervisor man…