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November 2023 by BrianG
Curtis is always helpful and often a Guzzi owners last resort.
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August 2023 by Mitchell Clemons
My wife and I were on a road trip to Toledo Ohio from Houston Texas and the starter on my V11 Bassa died 100 miles outside of Memphis. Had to push start the bike ( kudos to my wife for pushing) made it to Nashville and then called Curtis and explained the situation and he overnighted a new starter to Toledo. We push started the bike many times and the starter arrived in Toledo the next day. Curtis was extremely helpful and I will be a customer for life.
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August 2023 by Todd Niemi
I called this company four times, then emailed them my questions. I need clarification before I have hundreds of dollars worth of parts shipped outside the USA. No one answered the phone or replied to my email. Very sad and frustrating. I hope they can fix what is broken with their customer service.
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August 2023 by Patrick Larochelle
This shop is great. They always have all the oem parts I need to keep my older Guzzi up and running! I will continue to use them in the future.
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July 2023 by 302 Jimmy
Great source for vintage and modern Guzzi parts.
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July 2023 by Larry Morken
Harper’s was very knowledgeable on the parts I needed for my motorcycle! They walked me through the process of installing and I am very Thankful!
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May 2023 by Owen Fernance
Have been trying to contact harpers since March about my order with no reply to at least 6 emails sent. Set up an account on there page that looks like it's been deleted. I either want my parts or money back!! I'm in Australia so it's not so simple to call with the time zones. Very poor or should I say no customer service...
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October 2022 by Robert Devlin
Awesome shop, super helpful and knowledgeable.
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August 2022 by Randolph Roane
Everything you hope for in a business transaction - a friendly, live person answers the phone without delay, they had what I needed at a price far better than the dealership, (which didn't have the part, a simple turn signal lens on a two year old bike, and couldn't say when they might have it!!) The correct part arrived two days later, and my machine is whole again. I could not be happier.
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August 2022 by peter scott
Blimey where do I start? I live in the UK and around 10 weeks ago I visited their website looking for a loop frame solo Police seat. The website showed the seat as " in stock" for $349. I ordered it with a credit card and immediately emailed them asking that they ship it to my freight forwarder in California. I stated that time was of the essence as I had a vehicle waiting to ship back to the UK and it could come back with that. No reply. I waited 7 days and emailed them again, I had no confirmation of order, no shipping price, no nothing. Waited 3 more days and finally had a reply from Curtis Harper stating that the seat was out of stock and would be restocked in 2 weeks. I then hear nothing for 6 weeks. Email Curtis Harper again asking for an update as the ship had now sailed and the seat would now need to ship direct to the UK. NO REPLY. I wait a further 10 days and email him asking for the order to cancel as I had now bought one elsewhere . NO REPLY. A WEEK LATER I RECEIVE A CREDIT CARD TRANSACTION SHOWING HARPER MOTO GUZZI. NO EMAIL NO NOTHING . EMAIL CURTIS HARPER AND ASK WHY I HAVE BEEN CHARGED $349 FOR A SEAT I ORDERED 12 WEEKS AGO AND SUBSEQUENTLY CANCELLED ? UPSHOT IS HE IGNORED THE EMAIL CANCELLING THE SEAT AND SENT IT TO THE FREIGHT FORWARDER. I AM CURRENTLY INVOLVED IN LEGAL ACTION WITH HIM TO RECOVER MY MONEY. NO PRODUCT AND NO MONEY, THAT'S THE WAY HARPERS MOTO GUZZI TRADE!!!!In response to your reply, lies lies and more lies, and now who is being unreasonable suggesting I will reverse payment and steal the seat. You're clearly a wonderfully successful individual?I bought a seat from Cycle Garden, no messing around, paid for it, they dispatched it the next day received by freight forwarders the following day. They sent me tracking details as requested plus order confirmation etc which is something you have not done even now. Interestingly you have communicated more since I posted this review than you have over the last 10 weeks, despite my emails. THAT SPEAKS VOLUMES HOW REACTIVE RATHER THAN PROACTIVE YOU ARE!
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July 2022 by richard shieldhouse
Spent $800+ for a new crankshaft. Curtis sent me a used one that had been honed ... and honed badly. Inexcusable.
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November 2021 by Herr A.
I really like this place. It is a true motorcycle shop and not a boutique like most motorcycle dealerships are these days.
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May 2021 by BradandJen McCleary
Totally hidden gem. It’s mostly online sales but since we are neighbors we got to tour the shop a bit. It’s amazing what they do / offer. One of the online locations for this great brand in the states. They even have a 3 mile course on the property that they used to host races on. Very cool place and people!!
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October 2019 by Brian Jones
I sure miss this track. Great times with great people for many years. Curtis ran a great series!
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April 2019 by DaveK
I have been dealing with Harper's since the 1970's, when I lived in Ohio, with my 73 Eldorado 850 and They Gave me Excellent service Then, and when I needed some Info awhile Back, Same Great service, and with out High Prices. I recommend them to anyone, no matter what Brand you Ride...
