-
July 2023 by Lance and April Summers
Worst bank terrible service and they blame you for tellers mistakes.
-
December 2022 by Robert Campen
Good credit union. Low loan rates. Only one ATM at the bank. Could use more in town.
-
September 2022 by Allan Harvey
Have been banking with them since 2012 and I couldn't Ask for a better service All employees are very professional courtesy and kind in all locations Quincy and Hannibal, I would highly suggest if you're Looking or moving to a new bank make this 1 of yours
-
August 2022 by kali tate
This place is very unprofessional and careless. Money was removed from an account that has not been touched in 5 years for personal reasons and they pretty much told me they could careless. (The fault of their teller there) Do not do business here unless you don't care how business is conducted. I am very unhappy with this credit union and can't wait to remove allllll of my money and start new... where simple instructions are followed. Thanks for nothing, this whole time I have been doing business here has been a complete waste of me and my families time!
-
October 2019 by Sara Haynes
Very happy with my experience at UCCU. Misty went above and beyond for me and my family. She made us feel at ease with the loan process. Everyone there is very friendly. Definitely would recommend UCCU.
-
October 2019 by Crystal Johnston
Misty and all the staff are AMAZING!!! Very knowledgable and efficient!!! I highly recommend United Community!!!!!
-
October 2019 by Andy Welte
Great staff and makes getting a loan easy
-
August 2019 by Jeremy S.
Denied for a loan despite having good credit and good job history. They also told me it would take nearly two weeks for a loan check I deposited to clear!? Go to a real bank, this place is slow, their drive thru is a joke, and if they won't give you loans there is no reason whatsoever to do business here. Put your money with a REAL bank.
-
August 2019 by Dan Gallegos
AVOID MISTY !!! I was working with a MSR named Misty and she does not understand the basic principles of a loan structure but thought she did. She was rude and over talked me the whole conversation. At least her supervisor understood the buyers order and everything went very smoothly once Misty was removed from the transaction. A big thank you to Gerry and Sarah for taking the transaction over.
-
May 2019 by Shelby Glascock
After submitting all my information , paystubs, SSN, credit had been pulled ect, we had even talked numbers as far as payment and interest rate, MANY conversations about the details ... I was denied due to things that they already knew regarding my current auto loan and credit. COMPLETE waste of time and energy. Not to mention the loan officer was very unprofessional and hung up on me when i was asking calmly why the bleep they would let me go through all of this just to be denied after pre-approval. She said she was surprised they even pre approved me. VERY unprofessional. DO NOT recommend.
-
July 2018 by Rashi G.
After twenty five years of doing business with this credit union, first through Great River Community Credit Union acquired by United Community Credit Union in the last two years. I was denied a loan with a credit score of 700, 25 years of good loan payment history from cars, RV's etc, furniture, for not having enough credit history and a poor credit score by their "Board of Directors?? No problem! I will go someplace where they actually appreciate my business and want my interest money. Very very disappointing, clearly this is not the same credit union it used to be! I would'nt recommend anyone going here. Just one more sign of the times and businesses not valuing their good paying customers!
