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March 2023 by Jacques Owens
Had to get fidelity because of my area. Have had it for 2 months and the last 2 days I’ve been having interruptions in my internet all day
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March 2023 by Suzi Hamilton
I work at a local business in the area. We have our internet and phone service through Fidelity. Today, we were having trouble accessing our remote voicemail. We called customer service to see if they would be able to help us reset and set up a new passcode. They attempted to get into our voicemail to change the code and were unsuccessful. They then hung up on my boss and will no longer take our calls. Very frustrating and unprofessional. Hopefully, we will be able to figure it out ourselves.
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March 2022 by Holli Huge
Terrible service and equally terrible customer service.
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March 2021 by Gayla Coleman
Customer service 24/7 and knowledgeable customer service/tech support!
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March 2019 by Walter Gregory
Cannot get ahold of anyone and my cable is out the phone line that is supposed to be there support is a Verizon number that is shut off
