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June 2024 by Kimberlee Stein
The pharmacist at this location is unequivocally and without a doubt, the rudest human being I’ve ever encountered.
Told me that my prescription for which I normally have a $0 co-pay was not covered by my insurance and I would have to pay out of pocket. I paid for the prescription. When I got home, I called my insurance and was told the prescription was in fact covered, and that the pharmacist had neglected to put in the proper codes. When I called the pharmacy back about being refunded my co-pay, the pharmacist hung up on me !!! If this is how he treats a senior citizen, I wonder how he treats everyone else. From reading a sample of the reviews, it appears not very well.
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May 2024 by Betty Gray
Took a disposable camera film in to be developed. A clerk immediately helped me and answered all my questions. Great service here.
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April 2024 by John Mac
For anyone wanting free stuff go here and walk right on out. NEVER anyone to be found to ring your stuff up and if you “lucky” someone might come up and give you an attitude because they have to help you. I have left my stuff at counter and walked out and went across the street to Walgreens. Will never walk back into another CVS ever again.Walgreens for the win!
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April 2024 by Sally Brown
TERRIBLE customer service from the pharmacy! Always some issue!! Going elsewhere!
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March 2024 by Melissa S
Fast and friendly service!
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October 2023 by John Greer
Called to speak with pharmacy no one picked up
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September 2023 by Elle J
Choose another pharmacy if you are looking for timeliness or customer service. The people that answer the phone are rude, it took 4 calls and almost an hour to reach someone and even though the script was faxed the day before, they said it didn’t get there until the next day. I called and verified the day before that the ER faxed it and got confirmation.
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July 2023 by Jacquelyn Willig
I've had photos printed here a few times and the quality is always terrible. The pictures were all pixelated and the color was off on several prints.
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May 2023 by Mary Emond
The lady at the pharmacy answered the phone Unprofessionally by just saying “yeah” very rude as I spoke to her as well made it seem as I was a inconvenience for just asking her to do her job
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October 2022 by Johnathan Pennington
15 people in line at the pharmacy
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October 2022 by Gail F.
My child's prescription was packaged in a sloppy and unsanitary way - it leaked all over the inside of the bag. I've never received a prescription mixed with such total lack of professionalism. Never coming here again.
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August 2022 by james kauffman
This pharmacist has caused a major health crisis for my wife by refusing to fill life altering medication when there was no legal or medical reasons for him to deny her of her medication. A Uniform Complaint Report has been filed with the State of Missouri Board of Pharmacy. I don’t find it funny when a pharmacist thinks he can override what a doctor writes…not just a doctor by my wife’s Cardiovascular Specialist. Jonathan is the pharmacist we have been dealing with for 48 hours. Choose another pharmacy!
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August 2022 by Roger Knibb
They don’t careThey won’t group meds together and try and make you come in at least once a weekThey want to deliver but I live out in the country and they won’t go that farI prefer to spend money locally rather than mail order. But mail order is what my insurance wants and I am about ready to go mail order. Very sad
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August 2022 by Jacquelyn Green
I've had photos printed here a few times and the quality is always terrible. The pictures were all pixelated and the color was off on several prints.
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August 2022 by Rachel S.
WOW! I have a condition that causes my blood vessels to expand in my head that cause horrible head pressure, numbness in face & increased heart rate. The prescription I am prescribes is "controlled substance" that I take every day 2x a day to control episodes. My prior prescription had been prescribed & filled on 7/7/22 my doctor refilled my RX on 8/4/22 (31 days in July) For some reason my insurance declined the RX and told me to pay cash and apply for reimbursement. The pharmacist, Jonathan refused to allow this. I showed Jonathan pictures and let him know how important it is for me to have this medication. I spoke to CVS corporate and they also told me to pay cash and figure it out with insurance later. Jonathan, the pharmacist refused to let me pay cash saying it was against CVS policy. I did everything Jonathan had asked me to do so he could get my prescription filled for me. He even asked me to go to the police department and file a police report on medication that was stolen from me in APRIL!! It made absolutely no sense to me as I never even asked for replacement on those medications nor did I EVER fill my RX early( not even possible with CVS and state regulations on "controlled substances" or as Jonathan referred To as the "narcs" I was getting filled). I am physically handicapped and did everything to try to get the situation resolved for hours on 8/4/22 not knowing that Jonathan had the ability to fill my RX this whole time. After talking to corporate on 8/5/22 and them reassuring me that he could not do this, Jonathan called me at 12:30 on 8/5/22 to tell me he just wasn't filling it because my police report he had me file from APRIL was not a finished. Jonathan had the report number, spoken to police officer(which wasn't even necessary for my insurance, my doctor or CVS) At this point, over 24 hours into him refusing to fill an RX that absolutely cripples me when I don't have it, I got pretty angry at Jonathan and called him a not so nice name. I went back into cvs with my doctors office on the phone asking Jonathan to refill it. He once again refused to even my doctors office. As I calmly sat in the chair contacting the corporate office AGAIN, Jonathan called the Police Department. He agreed to the police department that my prescription was refillable and agreed I did everything that he asked but since I called him a bad name over 24 hours after he continued to refuse my refill he was not going to fill. The irony of that situation is that I said the "not so nice word" over the phone. He had no problem talking loudly in front of customers that he was not going to refill "narcs" & that I was "lying" about speaking to CVS corporate & mocking me. Now that corporate is actually involved, Jonathan says he wouldn't fill because of the not so nice word I said to him. What he's forgetting is the 30 hours prior to my "not so nice words" he was denying my refill just because he could. The Harrisonville police officer CALLED ME and let me know Jonathan agreed for my husband to pick up and said that my husband just needed to be sure to know my DOB and address. My husband went in at 6pm to pick up and he stated that he did not tell the police officer that(guess they're liars as well). This is a Friday and I had already told my doctor that everything was fine. Jonathan has me in a serious health crisis and I'm already having major issues from missing one dose. I have attached pictures of what has already happened to me this evening from missing one dose of my medication. We have filed a report with the State of Missouri Board of Pharmacy hoping he can't do this to others.. If you have a serious condition and are on a "controlled substance" DO NOT go here. Our Pawn Shop and partner with NoMODeaths to distribute free Narcan to people in need. Makes me so sad to know how terribly "addicts" get treated. I have always felt a need to make people know they deserve more. After these few
