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March 2024 by That Pineapple G.
Called in a month advance to set up a rental had everything squared away. Only to call the day of and to be told that they don't have me scheduled nor do they have any car for me to rent. Instead of helping me find a vehicle they told me their systems don't actively update and that I would have to call around to find another enterprise that has a car for rent. Just really lack luster customer care and management. Hertz got me in and a car all with in a hour.
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October 2023 by lh tkr
Reserved a car the first of Sept for a oneway rental ,in LATE SEPT.,went in the office because noone would answer a phone about 4 days before pickup and they said everthing is set ,on the day of pickup I get a call saying they had no cars ,totally unprofessional and they didn't even give me any options ,
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September 2023 by Joe P.
Reserved a vehicle 3 days in advance. They rescheduled me to pick up the vehicle one day later than expected. When I went to pick it up they told me it would be another day. I had to call other locations myself to try and find a vehicle in time for my trip which had to be delayed by several days already.Would not recommend renting with this company or especially this store.
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September 2023 by Daniel Wheeler
They were the easiest people to work with. They got us the vehicle we needed and made sure my family was taken care of. Customer Service was a 10 / 10
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September 2023 by Karen Goudy
Will use them again. Great prices, nice clean vehicle, friendly and outgoing staff.
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July 2023 by Ronald Hickey
I believe these are good hardworking people that do the best they can to get you the vehicle that you are looking for
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June 2023 by Brandy Woodford
EDIT: they were so quick to respond to this review, but they have yet to respond to the email they asked me to send to the email address they provided. 0/10Had a reservation to pick up a rental and there was a handwritten sign on the door that it was closed for the day. Had to spend almost 40 minutes on the phone trying to set something up at the Lee’s Summit location. Another poor woman was left stranded there because she had already dropped her main vehicle off at the collision center and now had no way to pick up her rental. Absolutely ridiculous.
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May 2023 by Michael Langdon
Quoted me one price and after returning charged a higher price. Charged my credit card without prior authorization. Will definitely not use this company again
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April 2023 by Sandy Bartlett
Always friendly. Have never had any problems when renting a car.
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February 2023 by Will Casanova
Wow, was quoted $286.00 for a week rental on a car, made reservations and everything, when I get there 1hour later, they said sorry we don't have a car. We have a SUV for you instead. Only problem is that's there is an upcharge. It is now 950.00 a week
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October 2022 by Curtis Vail
Great service! Promptly picked up the car and returned it just as quickly. Great car, great trip and Quinton was a great representative. I will be renting again.
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June 2022 by ANDREA MATRANGA
These guys are great! Take care of their customers and their cars! I've been troubleshooting a router issue the past week and they always greet me with a smile!
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April 2022 by Mark Wilson
Trying to book and find out if they even have cars. Cannot get them to pick up the phone.
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April 2022 by Gina S.
I'm happy to have an Enterprise office in Harrisonville. It is much more convenient for me than driving to Lee's Summit which is the next closest office. I've rented from this office for over 5 years and have always had a good experience. My recent experience with Trayvon was great. He was helpful, friendly, and professional.
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February 2022 by Steven Wilson
Been going to enterprise last 8 years Lee's Summit, Blue Springs and Harrisonville got the car I needed and no hassles.
