GameStop is a retail store that sells video games and related products. Customers have generally found the staff to be helpful and professional, with some employees going above and beyond to assist, such as helping customers find the right items or offering good suggestions. One employee was specifically praised for being very amazing and professional. However, experiences with staff vary, and some customers encountered rude employees, especially during busy times like Sunday mornings. There have been issues with store policies, such as signs advertising sales that were not honored, which caused frustration. In one case, a staff member handled the situation professionally, despite the store’s inability to fulfill the advertised sale. Customers have also noted that the store’s selection of games has been decreasing over time, with fewer options available during their visits. While some staff members are knowledgeable and eager to help, the overall experience can depend on the day and the specific employee. Despite some issues, many customers appreciate the helpfulness of the staff and the store’s efforts to assist with their gaming needs.
Son went in to spend his gift card. The lady there was extremely nice and helpful. Really not much of a selection of games. Seems like they have less and less every time we go back.
March 2023
Got what I needed and was out in less than 10 minutes.
February 2023
Karleigh was so amazing at helping my fiancé get everything he needed! She was so professional and overall amazing. Thanks, Karleigh!!!!