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December 2023 by Lukas Stone
Luke saved my life
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November 2023 by Luke Mezzacasa
Good store! Love Luke and Jeremiah good workers! So good! They helpful so much!
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November 2023 by Michelle Hobbs
Very helpful staff. Friendly and resolved the issue with my internet quickly.
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June 2023 by Obie Wankenobie
Riley, above and beyond patience level. Leaving Verizon was a 3 train wreck. 3.5 hours. He never flinched. Great customer service.
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April 2023 by Jaye Moloski
Horrible wait times to get anything accomplished in this location. The line there is just a joke. I will drive to the Belton location from now on because they know how to treat customers.
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March 2023 by Pat Fleming
Great service...girls did a great job of getting me going on new phone..knowledgeable and patient.
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March 2023 by James Mc
One visit to a different store and four calls to TMobile later, I finally fixed the mess these reps created. Don't go here.
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January 2023 by Tom Zeller
My wife & I needed help in adjusting our phones. The young lady very joyfully helped us get set up. Thanks! They have always been class A service.
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September 2022 by July EveningStarr
This is a franchise store.Unless you have hours of time to kill, save yourself the headache. Choose a different location.The employees are not exactly knowledgeable. Obviously a severe lack of training. Or in grooming. (Dirt under the fingernails is just unacceptable).It really makes one wonder if they wash their hands . . .Not in the products nor customer service. Just NOT a pleasant experience. If I had been a potential NEW customer, I promise that I would Not Be.Not in the device's used to make or complete a sale.Not in exchanges.It should not take hours to get through any process.Have made 2 visits. Will not make another.Had a JOD Lease upgrade. That visit took over 2 hours.At least I was successful in finally getting the desired phone.Second visit, 09/08/22 was even more painful.That visit was for a warranty exchange on a Samsung Galaxy Watch 2 Active. Which I now have to pair ??? Or activate the built-in SIM card to pair.This really is unacceptable.Side NOTE: The only customer service I have encountered that IS worse, is the ongoing nightmare in dealing with Frigidaire Corporation warranty.
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August 2022 by Haley Burge
DO NOT switch to T-mobile expecting them to "buy you out" of your current contract. You will never see the money.
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July 2022 by Charlene Stoldt
They are extremely slow, won't address you when you walk in waited over 45 minutes in line, only 2 employees ? no one ever apologized to the multiple people in line they move & act like they are sedated! Me & customer service caught them lying to me & didn't want to take responsibility or admit what they did instead tried to blame me. No one should have to wait almost an hour just to pay a bill! VERY UNPROFESSIONAL!! THE LOCATION IN HARRISONVILLE IS NOT THE BEST ONE TO USE. HORRIBLE
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June 2022 by Brandy Jones
Came in to pay my bill and end up walking out with a new iPhone 13. Cody was a very helpful and respectful phone tech. I will be back just because of him.
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June 2022 by Colby Parrish
Cody went above and beyond to insure that all the issues I was running into were resolved. Even after he was off work stayed to make sure everything was perfect.
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April 2022 by Brian Kimbrell
Andrea helped us get in and get out! She's so patient and was a excellent help! She's the best. The entire store is really fantastic at helping customers!
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April 2022 by Victor Sims
Conner helped me a ton and was one of the friendliest people. He helped me with any questions I had. And I left the store with a new phone and very happy!!
