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September 2023 by Jeff “JHP” Petersen
I made an appointment for a vaccine and it was in 45 minutes. Hustled to get there as it's a 30 minute drive only to be told upon arrival, sorry we're out. It's really pretty simple, if you don't have a vaccine don't offer appointments.
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August 2023 by Kellie Hilton
Best store for miles. People are so generous & kind, helpful. Love it.
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November 2022 by Dian Kiff
Scheduled vaccines online for 4:45, filled out questionnaire online & also filled out health history online. Got confirmation email. But when checking in they made us do all the paperwork Again resulting in the time spent in Store was over an hour. Then was also told they would only give 2 of the 3 vaccines requested. This was a total waiste of our time. Not happy with how this business handles itself and staff. Terrible customer service. Won't go there again. My time is more valuable than that. And their supposed to be a pharmacy & know how to conduct the business of vaccines!
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October 2022 by George Smith
The worst pharmacy in town 0 customer serviceAlways out of my messand very rude
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October 2022 by Reagan Gunnels
This is the absolute WORST drug store. You will regret choosing them.
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June 2022 by Blanche P.
I love this walgreens. Checking out in pharmacy went fast and everyone was really nice. Front of employees helped me find everything i needed. I really think with everything going on with covid it is really important to have understanding that customer service wont meet everyone's exacting standards. I understand that and go the flow. Seeing how my fellow customers were treating the cashiers they should maybe attending preschool rather than picking up their stuff. SMH
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April 2022 by Ashley Myers
I absolutely can not stand this pharmacy. They are rude and super slow. I personally always make the drive to Belton Hy-Vee who has cheaper prices and better discount cards. Please make the drive to Belton you will be back home by the time you are done waiting in line.
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February 2022 by Brittany Briggs
I have been using Walgreens Pharmacy for 20 years. I went to the Walgreens in the town where I lived at the time, it was excellent! I have been extremely disappointed since moving to Harrisonville and using this Walgreens. I don’t typically review, but this last year has been the worst experiences I’ve ever had with a pharmacy. I kept thinking it would get better. However, it has only continued to decline. The pharmacy associates are unprofessional and unkind and the wait times are ridiculous. I wait at least 30 minutes every time for prescriptions that I’ve been notified are ready for pick up. Unfortunately, my years using Walgreens are over.
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January 2022 by Rosella Thompson
I have worked in patient care and customer service for 7 years. The way the pharmacy techs talk to you and are so rude on the phone is absolutely insane. Being some in the medical field dealing with patients should have some bedside manner and working in customer service on top on it they should be a bit more professional. I will be changing my pharmacy ASAP.
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November 2021 by Mike S.
Yikes!!! Normally, folks who interact with the public - like pharmacy clerks - have some type of training or skills in customer service. Just basic stuff like how speak to other people. Especially your customers, who in all likelihood are dealing with some trying circumstances of their own. The person at the drive thru window during my visit at 11:30 on 11/15/2021 was rude, dismissive, and just plain patronizing. I understand it may not have been going well in the pharmacy today. But if you can't muster even the least bit of self-control or empathy, perhaps you are better suited to a different work environment. And from my observations and interaction today, I would say that mucking animals quarters would be a good place to start.
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September 2021 by Tanya Good
You can tell they are trying really hard. They are really busy. I had to wait for my script so I asked what was going on. They have tests in drive thru plus covid and flu shots. With every thing going on i had not even realized that flu season had started. You could see everyone working really hard. I did not mind waiting. It is very easy to understand why things are taking longer especially after the tech explained to me all the additional things they offer now. I have patience which less and less people seem to have.
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September 2021 by Clifton Schroeder
Walgreens pharmacy is the worst right now the one lady is rude with a bad attitude. The window lines are so long . I don’t know there so bad now . The one lady needs a new job if she don’t like what she is doing . They don’t get my wife’s medicine filled quick enough when she needs it . When the doctor clearly gets sent in . Got a text saying her medicine was filled and it wasn’t. They didn’t use to this bad when we first started using them . They need to do something
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August 2021 by Curtis Duenez
Didn't have what I needed but staff were friendly and helpful
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June 2021 by Nicky Hunt
Walgreens has always been solid, never really had any problems with them.
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May 2021 by K Smith
I really appreciate how everyone goes above and beyond at this Walgreens. Especially with how busy they. I have patience because i know that they are trying their best. Still has the best hours, location, and employees in town