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November 2023 by Hannah Lato
This office and business is very professional and take care of you and your needs. Once everything got worked out with my car they were awesome to work with. Definitely will be going back to them if I ever need any repairs on my cars.Service: Auto body & trim repair
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October 2023 by Tish Love
Before going I called and spoke with M in the service department. I told him before I dropped off my car I told him that I ONLY wanted them to check to see what gaskets the oil was leaking from…he said, sure bring it up and they would be able to get it in that day… he called when they finished, and told me it would be $2,400 to fix the oil leak….i ended picking up my car, and was charged $167.99 for an engine diagnostic testing or a complete car inspection… which I never ever asked for a engine diagnostic or a complete car inspection. I told M I had left another shop and I told him exactly what they advised me regarding the oil leak…I even told him the paperwork was in my truck... I called back several times because after I paid I felt like I was ripped off. I called twice after leaving and asked for M, which he never came to the telephone or returned any of my calls. I called a third time M was busy again so I spoke with a man named D. I expressed to him that I felt as though I was ripped off because I never asked for an engine diagnostic test it a complete car inspection, because I already knew why my check engine light was on and that I had just left another shop. I also explained to him what the shop told me. He said don’t feel as though you were ripped off, we checked for the oil leak, its under the gaskets. So I asked why was I charged $167.99…. He said that is the price to check, and the other things that were checked for free or come with the check. I then asked how much would it be only for you all to only fix the oil leak (which was the only reason I came in the first place.) he told me $1,300. I replied. So why did M tell me earlier it was $2,400? He said he added additional things to be done on the ticket. I told him no thanks, I’ll go somewhere else because again I never asked for a engine diagnostic or a complete car inspection.Not to mention M never returned any of my calls.Services: Auto engine diagnostic
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October 2023 by Tracey Glasco
Had a fantastic experience, David!!!! is awesome every time that I’ve taken my vehicle there I’ve got above and beyond extremely high customer service. Thank you David for extremely exceptional 10 star customer service. Thank you complete auto for hiring exceptional people to take care of our cars.Service: Auto body & trim repair
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October 2023 by Dawn9829
Terrific staff and a nice store. No waiting at the counter. A couple of friendly and knowledgeable guys took my info and kept me updated with texts and phone calls. Amazing service. My new go-to spot for all things to do with my car.Service: A/C installation & repair
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October 2023 by Precious
I have been coming to Complete Auto Body & Repair for years. I would totally recommend them. They have always given me an accurate diagnosis on my vehicle and have always done quality repairs. They did a wonderful job on my 2017 Hyundai Accent. I will definitely be going back to Complete Auto Body And Repair even if it's just to drop by to say hi because the staff is always so nice. All they need to do is say that they have popcornServices: General repairs & maintenance
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September 2023 by Patricia Starks
My granddaughter had a accident. Was one of the places the insurance company recommended. I did t j.g e reviews on this place and was pleased with the reviews told my granddaughter to go there. Picked up the vehicle in less than a week. The work was fantastic . It didn't look like it had been a accident. Would differently recommend this place for body work. If I could l would give it a 10 star rating.
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September 2023 by Jim Whitchurch
This is our 2nd visit to Complete Auto Body and Repair. My daughter was literally forced off the road into their parking lot by chance. Apparently her alternator was shot. After about a 30 minute wait they pushed her car into the shop and worked her in. 3 1/2 hours later she was on her way. Excellent service at a pleasantly surprising fee. My personal experience was just as amazing. Finding an auto repair locations you can trust can be an expensive. We found ours. My hats off to Complete Auto Body and Repair. Thanks!Services: Engine repair
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August 2023 by Aimee Marsh
Complete Auto in Hazelwood MO has ALWAYS taken good care of us! We have been going to Complete Auto religiously for well over a decade with various vehicles over the years. On the Service side, Matt ALWAYS takes good care of us. Matt and Complete Auto always make decisions that are doing right by us. Turnaround time is unmatched. The entire Complete Auto family has always been pleasant, professional, and caring- From Service to Body to the checkout counters to waiting. We love Complete Auto in Hazelwood! We love Matt in Service! Thank you for being a trustworthy, caring, and professional auto body and service center. I highly recommend! You will never be disappointed!
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August 2023 by Sanifu
I have been coming to Complete Auto Body & Repair for years. I would totally recommend them. They have always given me an accurate diagnosis on my vehicle and have always done quality repairs. They did a wonderful job on my 2017 Hyundai Accent. I will definitely be going back to Complete Auto Body And Repair even if it's just to drop by to say hi because the staff is always so nice. All they need to do is say that they have popcorn
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August 2023 by Newt “Newt the Ripper” The Ripper
This is the most excellent shop and service I have experienced seen in my life. I work with a for a car warranty company so I hear about terrible slow service from repair facilities across the US everyday, it’s the norm. This place towed my car & let me worry about the balance my warranty didn’t cover later. Gave me a nice clean rental before having an approval on my claim which takes faith and doesn’t have to be done . Kept me updated constantly. We’re kind even when I was just calling to inquire all the way to the pickup and even gave me a cpl days extra on rental until they were finished. Car runs great and they replaced entire transmission in less than 2 weeks. Recommend is understatement. Thanks so much?
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August 2023 by Kevin Painter
Excellent business and even better people!! After a fast lube chain messed my daughter's car, Complete Auto Body and Repair fixed the problem quickly and very reasonably. They have a new life long customer.Services: Auto maintenance
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July 2023 by Jesi Matk
The repairs were done fast! Every interaction I had with everyone there was pleasant! When I picked up my car it looked as if nothing happened and it was squeaky clean inside and out! Thank you guys so much ! (Pershall location)Service: Auto body & trim repair
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July 2023 by Alonzo J
Staff was very friendly and showed care for my needs and very efficient. They were very fast. The bathroom was clean which was a plus. Reasonable prices. No complaints at all. I will definitely come back for my next maintenance service.Service: General repairs & maintenance
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June 2023 by Erica Hettel
They are nice but I feel like the prices are high. Don't know if it's reality or them trying to rip people off. Took my 2015 Equinox in to get a second opinion from a problem I have had for the last 3 years and had spent a couple thousand at one place so I figured I'd try another one. Well same problem they promise it will fix my engine for $1900. Pick it up in March 2023. Only to have my check engine light on again in June so I figured well here we are again with the same problem so I take it in thinking it's under warranty. They call me with a totally different problem which would be at the low end $6000! Who has that money? And then tells me a new engine would be $10000. Same guy Matt who told me back in March it would fix the problem. Which also told me in March I didn't need a new engine. But here I am in June telling me I need a new one now. This is where I feel I was lied to and ripped off. So unfortunately I won't be back and I will not recommend anyone to you all. I will probably go and put this review on other platforms as well so people know that you lie your way into conning people to pay ridiculous amounts for cars to not have an issue fixed. Shame on you. Especially these days when we are all struggling to make ends meet.Service: Engine repair
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June 2023 by Tony Clark
Diagnosed the problem and repaired it the same day. I use Hart for all of my automotive repair needs. They have always provided quality work in a professional timely manner. I highly recommend Hart Automotive!Service: Engine repair
