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February 2024 by Michelle
Helpful and professional staff
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February 2024 by Jamisha Holliday
Been a loyal customer for over 2yrs maybe. Making a 1300 payment for something they NEVER fixed better yet messed my whole car up. Will NOT be going back would not recommend and also taking further action for being charged too getting my money back.
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December 2023 by BOSH
The guys that serviced my car were extremely efficient & got me in and out in a timely manner. Stephanie provided me excellent Customer Service and the price was reasonable. THANK YOU!
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November 2023 by Cynthia Brown
The staff here were courteous, friendly and very helpful in reassuring me about the issues I was experiencing with my vehicle. The mechanic took time out to address my problem expeditiously and there were no charge. He also pointed out one main Issue that a previous mechanic at another repair shop failed to repair properly. I have come to this shop in the past and was always pleased with the work that was performed on my vehicle. I will continue to come here for all of my vehicle needs and will definitely refer this place to all of my family, friends and coworkers.
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November 2023 by Laurie Miller
I am normally not a person that leaves reviews but Stephanie deserves to be recognized by the work she performs. She is excellent with customer service and kept me up to date on the progress of the work being performed on my vehicle. This was the first time I ever used this shop to work on my vehicle but because of Stephanie they have earned my business fully. Thank you so much Stephanie!!
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November 2023 by Brandon Taylor
The worst experience I’ve had working with an auto shop. I Asked to get my headlight fixed and to see if they could fix the child locks on my passenger doors. The manager encouraged me to get a loan for to cover the price. I Did and my headlight is still not fixed and the doors still don’t work and now I have a $1300 loan to pay . This location is the worst. Do not take your business here.
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September 2023 by K Crossland
Sad day for a long time Midas customer! I have always brought my car and referred my children to this location as well. As of today that all has changed. My son's car, which we're joint owners on, has been mishandled and now we are facing engine replacement due to the mistake. While I do understand we're human and these things happen, The first approach in this scenario would have been to offer assistance and take accountability but that was not done. The car was serviced here for a thermostat replacement and oil change. Paperwork states no leaks and oil change performed. Fast forward less than a week later the car is overheating and new shop states engine oil everywhere and oil filter cap needed at least a full turn. Due to this engine now needs replacing. I literally have it in writing that you all are at fault but no one wants to fix the issue. I've now had to turn to the attorney General and my lawyer for a fix. This is such an inconvenience and is discouraging to know a company you've trusted has taken advantage of you. Please reach out to me for resolution, I'm sure we are both better off without getting the courts involved. TIA
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August 2023 by Erica M. Brooks
Wayne was pleasant and accommodating. Jake did a great job on my aliment. They got me in and out in a reasonable time. On top of that, Wayne bought doughnuts. Thanks.
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August 2023 by Ashley Dale
Jake is a WONDERFUL tech!! My car went back pretty fast and I was back on the road in record time. Wayne was great as well, he explained everything perfectly while also managing the office.Service: General repairs & maintenance
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July 2023 by Jules Overall Evetts
A huge thank you to Wayne and Will! After a stressful afternoon of my husband and son broke down for 3 hours with a flat in the heat they were able to be towed to Midas. Wayne and Will went above and beyond to get them back on the road. They stayed after their closing time to finish the job. My husband spoke so highly of the customer service and how incredibly nice and accommodating Wayne was.Thank you guys for taking care of my guys and getting them safely back on the road. I highly recommend Midas in Hazelwood for great, friendly service.Service: Tires
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July 2023 by Adam Holderbaum
Thank you to Wayne and Will for their help with today's fiasco. I had a mix up and was in a pinch financially and they helped by giving me a good deal. They were able to complete the alternator replacement the day I brought it in, given their busy day and the constraints that I was in plus the heat. Thanks I really appreciate it.
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July 2023 by william langford
I had an inspection done for a vehicle here 2 months ago and it was fine. I called this morning to get our other vehicle inspected and was told to come in at 11am. Just left there because they aren't allowed by the state to do inspections due to the certification not being updated.Why would you tell me to come get an inspection if you KNOW you cannot provide one. Apparently the new ownership is just ok with not having anything done.
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July 2023 by Miss Bea 86
Everyone was nice and courteous. Wayne was helpful, respectful, and seemed to really get to know his customers. Always a plus I didn't have to wait long for my oil change.
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July 2023 by devon hollis
Ryan was very helpful and is very courteous and kind. He really cares about the customers and try to keep them at ease by answering questions and concerns they may have about their vehicle
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June 2023 by Betsy Broadston
Wow. You guys really Rock Midas!!!I am so glad I found you guys. After a week of stress. Of how to get my car Fixed.. you guys And Steve .as I was told Don't worry we got your back. really did have my back!.. my car feels and drives like a brand new car... And the time you took to take car of my car needs... If people came in to being receptive to advice. Boy I am so glad I listened. Left with 4 new tires, brakes, cold Ac.. Please come in a see these wonderful people. Tell them that Betsy sent you.. they won't let you down.And they can help you finance to get your car fixed. Seen office staff take home a momma with 2 kids. Till her car was ready... What customer service. Let them work their magic.The Midas TeamYou All Rock!!!!
