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March 2024 by Wince Summers
Poor service
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November 2023 by Pastor Sykes
To whom it it may thank you very much for having a very capable and kind person here in your facility. This is Pastor Sykes and I appreciate having a person that can help me facilitate what I need to do here. Miss Shenita here at your facility. She makes what I have to do here much easier.Thank you.
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October 2023 by Lashonda Holmes
Richard whitttaker I went to the 6030 n Lindbergh location it’s a young lady name Lashonda Holmes she a sweet heart great worker 5 stars
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September 2023 by Kweli Merriwether
Corporate greed at its finest! I have a storage unit as well as a parking space (uncovered space along the fence line) at this location for a bit over two years now. Storage unit has been broken into twice. I have received numerous emails whenever there is a price increase with at least a thirty day warning. This past June I received a couple emails in reference to my stored vehicle being out of compliance due to a flat tire and expired tag. I proceeded to fix these issues and thought everything was resolved. I then took pictures of several of the vehicles parked around mine and the condition which they were at the time. I work out of state which is the primary reason for said storage. This month I go online to pay my bill only to find out that it has more than tripled for my parking space. I arrive home going thru my mail and see the attached letter. I’m a bit curious as to why I didn’t receive an email to this effect this time? Also curious as to the timing of this letter (7/26/23) exactly one month after being informed my vehicle was out of compliance.
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August 2023 by John Powell
***Shenita*** -- Thank you for the polite, professional, and excellent service!!I needed a spot fast after a last minute change of plans -- I setup an appointment because I didn't have much time and didn't want to wait on someone...... but then I ended up being over an hour late to the appointment at the time I requested. Despite this, Shenita was still very welcoming upon arrival and was able to accommodate me by showing me the unit I would be renting and to make sure the location worked for me. I was able to be in and out fast to get back to my day and was able to lock in a rate I am happy with.Thanks again, I'll be recommending this location to others.
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August 2023 by Lee Ferguson
I've been renting there for a few months now, but the way she went above and beyond helping me move stuff around was amazing. I can't even get my grandkids to help. Always brings me water and checks on me when I'm there.
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June 2023 by Darron SCOTT
All of my interactions with the property manager has been pleasant and helpful.
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June 2023 by Shakina Russell
This place is absolutely horrible. On 3/5/23 95% of my belongings were stolen. SHENITA called me stating my unit had been broken into. When I arrived to the facility my lock was completely gone (which means it had to be cut off) 95% of my belongings were gone. I ask Shenita how could this happen, and could she run the cameras back to see who and when my belongings were stolen. Shenita said the facility did not have cameras facing the units, only coming in and out of the facility. So I asked her to check the door code to see when the last time my access code was used and coincidentally the system was down. I AM FOR SURE THIS WAS AN INSIDE JOB. Whoever took my belongings had a lot of time to move my things. This is unethical and not right. I worked very hard to buy those things, and to have everything taken from me IS NOT OK. Playing with people livelihood IS NOT OK.
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April 2023 by Amena Bey
Nice spot to be at. Had my car in for a year no problems. But some folks take advantage of a good thing like parking junk at this spot don't get mad when it gets towed because you haven't paid. On the other hand if I need the space, I will use them again..i recommend .
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April 2023 by Deborah Koch
The lot is a dump, there's king sized pot holes, cars that are stored there in the lot are all junk yard looking, trash everywhere! I rented there for a year and they raised my rates three times! I picked up my stuff and moved it elsewhere. Ms. Sherita was very professional, they lowered my rent, but I'm out.
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March 2023 by paulette moore
The young lady who registered me was very helpful and made my day very nice. Thanks 6030 Lindbergh Hazelwood Mo
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March 2023 by WeCare Healthcare
I HAVE NEVER WROTE A REVIEW !! DO NOT PUT YOUR THINGS IN THIS PUBLIC STORAGE !!! SHANITA THE MANAGER AND SCOTT WORKED TOGETHER TO STEAL MY BELONGINGS FOR MY BUSINESS!! I CAME IN FROM OUT OT TOWN NOBODY IS NEVER IN THE OFFICE..WHEN U CALL THEM LEFT MESSAGE AFTER MESSAGES NO RESPONSE!! THEY FIRST CHARGED ME FOR A LOCK I NEVER GOT ...THEY LIED AND SAID I MOVED OUT TO SO CALL COVER THEMSELVES!! SHANITA AND SCOTT STOLE MY BELONGINGS OUT OF MY STORAGE ,CUT MY LOCK I HAD ON THERE AND LIED AND SAID I DIDNT HAVE ONE ON THERE ..WHICH I TOOK PICTURES OF THE LOCK AND ALL MYEQUIPMENT .. AND I HAVE THE PAPERWORK I HAD TO GET FROM ANOTHER PUBLIC STORAGE ..FINALLY CALLED ME AND I ASKED WHERE WAS MY THINGS AND SHE SAYS BY THE DUMPSTER AND GONE REPLY U KNOW WHAT IT IS ??? REALLY ??? THIS IS THE MOST UNPROFESSIONAL PLACE IVE BEEN TOO IN YEAR'S !!! THERE WILL BE A LAW SUIT!!!
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March 2023 by Deborah Hoffman
The lot is a dump, there's king sized pot holes, cars that are stored there in the lot are all junk yard looking, trash everywhere! I rented there for a year and they raised my rates three times! I picked up my stuff and moved it elsewhere. Ms. Sherita was very professional, they lowered my rent, but I'm out.
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March 2023 by S Rayn
Shenita was extremely helpful and accommodating!
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November 2022 by Lisa Watson
I fell upon hard times and had to store my complete household at this location for almost 3 years. Courtney (the property manager) has always been so kind and accommodating with me given my situation. Her customer service skills are above and beyond!! I wouldn’t hesitate to rent here again if ever needed. Thank you Courtney for your professionalism and your kindness.
