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December 2023 by john lesh
They have Ford parts.
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March 2023 by T Baucom
This dealership runs a site called FordPartsPros dot com and they will advertise parts that they do not have and cannot even get. I called before placing my order and was told to go ahead and order so I gave them almost seven hundred dollars. Then days later Jasen Vandiver emails me, no call, and tells me my order is cancelled and it will take up to five days to get my money refunded. Very unprofessional business. Just a fair warningService: Body & Trim
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February 2023 by Jermey C.
Was having a start fault and my car wasn't starting reliably. Took it to my normal mechanic and he wasn't able to trace the problem. Recommended I try a dealership but also stated the inspection he did found nothing else wrong with the vehicle. Take it to Bomarito Ford for service. The "professional" behind the counter Roy informed me it was 210 just to look at it. That's fine it's why I'm here. 15 min later he comes to me telling me the battery test failed and there's nothing they can do and sends me on my way. 210 for a battery test... I drive straight to auto zone where the battery test passes without issue. Take that printout back to Ford and Mr. Professional says they will look into it. I'm not offered a loaner car or anything just told to wait in the waiting room. SIX HOURS LATER they say they traced the issue to some wire and quote me around 800 for the fix. Ok. I leave. They call me the next day to say they need to replace a fuel sensor and now it's up to 1400 total. Ok whatever.ijust want me vehicle running right again. They call me in the afternoon to inform me my vehicle is running and that they found an oil leak .. I park on white stone every day.. my car has never leaked oil. But ok. I go to pick it up and Roy proceeds to tell me the oil leak is soaking the wire harness and I need to address it asap but that they don't want to take any more of my money and suggest I get the work done elsewhere.... Ok... I drive 5 miles to my home and as I'm turning onto my street smoke starts coming out from under the hood I get home and open the hood to billowing smoke and oil sprayed everywhere all over everything under my hood and spouting down to the ground...I call they ask for Roy and as I'm explaining he just says we didn't work on your oil line. He goes to the tech and explains and says they can take a look Monday for free .. so this "service advisor" is advising me to drive a vehicle spewing oil everywhere. Not only could this catch fire or blow my engine but it could endanger my life and the lives of other people on the road. I call Monday to speak with the service director as the service manager is out on maternity leave I left this man 5 messages throughout the day informing him of the situations and what dire straight not having a vehicle has left me in. I hear absolutely nothing back. I will call again tomorrow and if I am still unable to reach him will go back to the dealership ins person's. I should not be responsible for towing my vehicle that I justspent1400 to repair back to your shop and I certainly will not be driving it there and risking my life. The absolute disregard for customer care and the safety of others truly astounds me. These men are supposed to be professional yet immediate excuses and defense is all I get. My vehicle had no oil leak prior to coming into your business for service and repair. Not only did you damage my vehicle but proceeded to play dumb and send me back on the road with a possible fire hazard or possibility of losing control of my vehicle and harming other drivers. These people are criminals. Buy elsewhere and definitely never have so much as a tire aired up at this place. Not just con men but life endangering con men.
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November 2022 by Amy G.
My review is short and not so sweet. If you did not buy your Ford there, they WILL NOT service it. Unless maybe you went to high school with someone who works there. St. Louisans will know what I mean.
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November 2022 by Wayne J.
Upon purchasing a vehicle (2007 f 150 ) a few year back I purchase a extended warranty roughly around 2020 my transmission needed replacing 9 It was under warranty and got replaced ),after driving the vehicle close to 2 years problems started occuring again with the transmission .Upon taken the truck back ,the service technican stated the pump in the transmission was going bad and was not covered under the warranty( 02/182022)Upon sending $3305.00 the transmission started slipping again ,the service tech( Donnie Robinson) stated the mechanics could not find anything wrong.I inform Donnie the truck needed to be driven a while for the transmission to warm up to feel the problem.Since February I have bought my truck back only for the truck to sit at Ford for weeks before someone check it out and tell me the same thing,nothing is wrong but the motor may need replacing .So I drove the truck for well over a 50 miles , bought it back in.Donnie and a technican both notice when you put the truck in gear there was a 2-3 second delay .So I bought it back again the next week only to be told nothing is wrong again .Now my truck is schedule for service Nov 29th.The service manager tells me the transmission warranty has expired ( When it was still under warranty ,no one wanted to listen nor look at my truck ) After mentioning that Donnie notice the issue , she states to me ,well Donnie has been move to another department , what ! Now my transmission is leaking in my garage ,Why should I take my truck back when you are not going to honor your work,it is not my fault that when the problem was pointed out when under warranty you could not look and address the truck issue . I have spent a lot of money at this Ford service department .Even though it is a older truck , I own a business and thought bringing my truck back to the dealer it would be address better than taken my truck to a regular mechanic.I not sure sure if I should bring my vechicle back but instaed go to a different mechanic shop that has lower cost for repairs , very disappointed . Never had this many issues when I own a Chevy
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September 2022 by Vincent W.
I dropped my edge this morning for maintenance. I intended to do an oil change but the service representative recommended a few items such as transmission oil change etc. He said the total should be around $450 before tax. I said OK. When it was finished, he said the final cost is $640 and I was so shocked. He then went back and did some calculation and it went to $537. I still do not see how $450 plus tax can add up to $537. This $537 is also not the same price on the invoice ($599 on the invoice). So basically their service charge is just a random number, not based on the actual work. If you do not pay attention, you will be scammed by a lot. I will not come back again. it is a very dishonest place to do your service there.
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June 2022 by Jerry P.
I took my 2013 f150 into their service shop with a noise in the front of my truck . They replaced the right front wheel bearing and the four wheel drive actuator . The charges came to 2400 dollars . Driving home , I still had the noise . When I got home I lifted the hood and a large pair of pliers , that they had left in my truck fell out on the ground . Also someone had taken my handicapped parking flag . I took my truck to an independent repair shop and they replaced the left front wheel actuator and fixed the noise problem . The repair charges were less than 400 dollars and the truck is fixed . Then I went to the DMV and waited in line for an hour to get another handicapped parking flag ( that was another two dollars ) . I would never take another vehicle to Bommarito Ford , never .
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June 2022 by Bee Eldridge
Bommarito has been great! Eddie has been a pleasure to work with during my trade and I appreciate the great service!
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June 2022 by Philip Laurenti
Had a great experience not once but twice with Eddie Jones and Bob Spicer ! Eddie Jones twice! If your in the market for a new or used car , this is the place to go! Always super helpful and considerate… answer any and all questions you have and will do ever thing he can to get you the best deal! 5 stars to these guys and I’m sure I’ll be back in a couple years to buy another vehicle!
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June 2022 by Scott Cilufo
Great Staff! Too bad my new 2022 F150 I've had for a week already has problems. A week out for service. Not pleased
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March 2022 by Larry W.
They were my hero till yesterday. It was the worst service experience I have ever had. After waiting over 2.5 hours for an oil change, I was told Mondays were like that - not impressed with Roy my service rep. I asked why I wasn't told that when I scheduled my appointment. He wasn't sure. He was more interested in selling me services not required than helping me. Not sure I will go back.
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January 2022 by Sarah Voss
Big thanks to Bob Spicer for helping me find a new car after my old one being totaled. He made the process super quick and easy since I had to drive back to Iowa the same day. Great service and would recommend!
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January 2022 by Derek Karban
Chuck and the whole team made us feel welcome from the minute we walked in the door. they worked hard to get us into the car we wanted despite our credit score! 10 outta 10 highly recommended
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January 2022 by Diana McFarland
Chuck Lawless , Phil Sheward and Roy Bode . Was very knowledgeable, cared about what I needed and wanted . Excellent people place to go!
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January 2022 by Jasmen coelho
Amazing experience. We had baby number 2 on the way and needed to trade in. We still owed on the car We had with damage. I had nearly no credit since I never had a loan before. I walked out with a car THE NEXT DAY. Thank you so much for helping my family!