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December 2023 by Google user
Wanted to hop on here and leave a review since I had such a great auto buying experience at Auto Centers Herculaneum! This is my second purchase in a row from them. My salesman John Piel was able to get me in the vehicle I wanted both times—with the newest being this Traverse that meets all my needs and more. Their vehicles come with a Lifetime Powertrain warranty, which is unbeatable. Any issues I have had they have resolved the same or next day…highly recommend reaching out to John for your next auto purchase!
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November 2023 by Kara Hurst
I purchased a vehicle from Steve H. at AutoCenters in Herculaneum. He was the best! He took the time to listen to my wants and needs in a vehicle and found something that worked for me and my whole family. He was so patient, friendly, and really did care about my situation. I was able to get into a car the day I needed one! Thanks Steve H. and AutoCenters for all you do!
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October 2023 by Jacqueline Wright
My husband and I purchased a new car today and our buying experience was a pleasant one. Dawson (salesperson) was very professional, friendly and informative. We appreciate his great attitude!
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October 2023 by L. James Tate
STEVE IS THE MAN!!! I went here looking to get another Tahoe and ended up leaving with a Range Rover. Steve did a good job and getting the numbers I needed to match up. I didn't feel pressured or forced to purchase. A great calm experience.
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October 2023 by Brianna Talleur
We had an amazing experience with Trent. He worked tirelessly to get us the deal we wanted. He seriously did not stop going the whole time we were there. Not only was he helping us but he was also helping 2-3 other family’s find a car they loved, but you wouldn’t have been able to tell because he made us feel like we were his one and only clients. We will definitely be referring everyone we know to him. Thanks Trent!
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September 2023 by Hogan 16
I highly recommend working with Kinsey! She is so amazing to deal with. She had amazing patience with us and went above and beyond. She helped us keep our children calm while we were there and now they love their new Aunt Kins! I could not praise her enough! 15/10 recommend!
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August 2023 by Ashley Hyatt
Anthony was great! We drove multiple vehicles. He answered all of my thousands of questions and I loved that he was readily available via text.The only process that took quite some time was the finance part. We already had a loan accepted through the bank. But I waited nearly an hour and a half to sign papers. Lesson learned- if you get a loan through your bank, just stop by there and pick up the check. Don’t waste time at the office.I’ll definitely be back in the future.
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August 2023 by Anita Harrison
This was the first time in many years that we had dealt with an actual car dealership. We were very pleased with how they took the time to help us find what we needed. Auto Centers is a very good place to buy and trade a car. They have a huge selection to choose from in many different price ranges.Jeff Hamlett was very kind and helpful. It was one of the blazing hot days we had here and Jeff brought the vehicles that we were interested in to the front door so we could look at them and take them on a test drive. When we bought the vehicle, he made sure we didn't stay out in the heat too long while transferring our stuff from our old car to our new one. Very sweet.Jake Swain, the manager, made sure we understood all of the paperwork that we were signing and how our warranties worked.I give the Auto Centers crew top ratings for the work they do. You can't go wrong with this business.
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August 2023 by Colten S.
Refused to show carfax and would only show me some vehicle history report thing. Looked up the free carfax on it my self and it had 22 hits. Not sure what they were as I didn't pay for it, but just didn't sit right so I ran.
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August 2023 by Jessica Reed
I just bought a car from Alex Bat AutoCenters of Herculaneum. He was amazing!! So patient and knowledgeable. He got us into an awesome car!! The car is so nice and clean. The whole experience was easy and painless. Everyone there was super friendly and great to work with or talk to. I'm definitely going back and sending my friends/ family.
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August 2023 by Heather White
I just wanted to share my experience with Auto Center. I had the most amazing salesman Trent. He had more patience than a saint with me. He made my 1st experience buying a car the absolute greatest. He never pushed anything on me nor got aggravated me. I could not be any happier with the service I received and the process of everything. I truly appreciate all this man did for me. The whole family was completely amazed with him. He will forever have our business. Thank you again Trent
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August 2023 by Rod Jackson
We worked with Trent in sales, and I have to say it was one of the most pleasant, enjoyable experiences I have ever had buying a car. It was actually fun! He worked with us to find just what we wanted, and we are quite happy with our selection! I recommend Auto centers Herculaneum, and specifically Trent if you need to buy a car. He is definitely interested in pleasing his customers and providing great customer service!
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August 2023 by Caroline McDonald
I bought my car from Mike H. He was quick and efficient with all of the paper work. The whole process was so easy. The truck had just come in and had a small hole in the driver side seat but I was ready to take it that day. Mike called me when the detailers were available and I went back to get the seat fixed for free and it took like 20 minutes! Auto Centers made what could have been a dreaded car buying time pleasant and smooth!
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August 2023 by Melissa Schneiderjohn
This was the best experience I’ve ever had purchasing a vehicle! It was a smooth transaction from start to finish. Anthony Cillo was our salesman and was great! He was honest, sincere and had our best interest in mind! The Finance Manager Dustin was also great to work with and helped us navigate through the transaction with ease. If you’re looking for a vehicle, go to Auto Centers in Herculaneum and be sure to see Anthony!!
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August 2023 by Diane A.
Went to purchase a brand new car , the Msrp was 23,000, said there was no room for negotiation on the price. We said fine we want it. Salesperson said she would arrange for us to speak to the finance person to see what kind of terms and payment they could arrange. We said no thank you we had arranged financing through our credit union, it was all ready to go we just needed a purchase order to go back to our bank to complete the transaction .Her face dropped and she excused herself and went to speak to the manager. She came back a few minutes later and said she could not sell us the car for the price we had agreed on ..... they needed an extra $1000. We asked if we had come in with cash would they have done this, she said yes, it's in the fine print on our website.Of course we did not agree to this, left went out in the parking lot and called the other dealer we had found the car available (just a different color) , asked if that was their policy if you have your own financing.... she laughed and said absolutely not. We will be going there tomorrow to purchase our vehicle. I would steer clear of this dealer if your looking for a used or new vehicle!