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May 2025 by Elizabeth Schreiner
I bought a new phone in January. I've been a cricket customer for 15 years. I'm traveling to Japan in July and cricket won't unlock my phone so I can get an esim card for my phone to work while I travel. They don't offer any service that will work in Japan, so if you want to travel internationally don't buy a cricket phone
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May 2025 by Ronnie Nelson
Amy Earle Where do I start? She went out of her way to help me. She is why, I stay at cricket. Somebody with patience
and somebody with a heart. Far and few between take care.
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March 2025 by Am85
Thanks my local store is the best! So helpful
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March 2025 by hillary marler
I have had to go in the store a few times and everyone is always so helpful and friendly. Great customer service!
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November 2024 by Dom s
Thanks Amy for all the help
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November 2024 by LakeHood Boyz
Landon at the High Ridge, MO location is amazing!!! He went above and beyond to help me after a terrible experience at different location. He knows his stuff, give this man a raise!
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October 2024 by Linda Coleman
Had a problem with one of our phones and they immediately took care of it. The rep was kind and knowledgeable.
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September 2024 by Kim Moyers
Sales representative was aggregate and not much help to resolve my problem.
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July 2024 by Michelle Lynn Smith
Not happy with the phone I got. It was free but it should still work properly. I have connectivity issues, battery issues, dropped calls and texts that are not received for hours after I send them. It's a Motorola stylus 2023 and I've had a stylus 2022 and a 2021 version with a different carrier that worked great without any issues, but neither one of those phones came from Cricket. I've had cricket in the past without problems and I have friends who have cricket and have been at my house and don't have the same problems I have.
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July 2024 by Richard Soest
Weather at 4:00 on a Sunday and they were closed supposed to be open till 5:00
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May 2024 by Annette Cox
My husband's phone CONSTANTLY has something wrong with it. He's on his 4th phone. I had cricket, hated it, my phone was always acting up
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April 2024 by Herman German
Switched over from Metro and Brad went beyond great service with a painless transition to my new phone and he even schooled me with some really neat tips and tricks that you can do on a Andriod phone. Will be back to add my wife and kids sometime this summer. Thank you Cricket for great service and a great salesman.
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October 2023 by Lori O'Neal
Bought a phone from Apple and wanted to use their credit card. Was told they only finance the big carriers. I considered looking into switching, but I am really happy with Cricket. To get my new phone to work, I had to go to a Cricket store. I walked into the store in High Ridge (Dillion Plaza) 10 minutes before closing on a Sunday and was greeted by Landon. I apologized to him for coming in last minute and he assured me it was no problem. He was very kind and got my phone up and running very quickly. The service I received from Landon has convinced me that I made the right choice sticking with Cricket.
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September 2023 by Donna Bonds
Issue with auto pay, taken care of immediately.
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August 2023 by Matthew “Matt” Riviere
Bought a cricket phone, paid in full. Used it as a tablet for awhile. When I decided to add it as another phone line, found out cricket won't unlock it cause I waited longer than 6months after purchase. They refuse to unlock property i purchased and own. Asked to speak to supervisor, said it was there policy. Do not buy a phone here!!!
