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March 2024 by B. Robbins
Ferrellgas is the best! I have been using them for our propane purchases for several years now. They have the best customer service, the best price and the nicest employees (who genuinely seem to like their jobs!) We have a 1,000 gallon underground tank and over the years they have checked the connection to make sure there are no leaks and all is safe. They are always more than fair when they have made a repair and have done extra work they did not bill me for. A great company to deal with who values their customers and doesn't overwhelm you with extensive legal contracts/agreements as some other companies do.
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March 2024 by Gail Gilbert
The actual service of gas delivery is 5 stars BUT a suggestion: when you hit pay bill and you switch sites the amount owed should follow! If you don't know to write exact amt owed down you can't get back to that figure without almost starting over from beginning! Which is frustrating and seems a simple programming fix!
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April 2023 by Rosemary Christoffersen
Very impressed with Ferrellgas! I was quoted 1-5 business days for the delivery. The day after I called, I thought there would be no way they would come this fast, but they did! I was even more impressed that they completed the job without letting my puppy escape my fenced in back yard (where the propane tank is). She has a doggie door to the outside and when I saw on the Ring Doorbell the technician was there, I figured I'd have to spend the night after work looking for my runaway pup (that I should have locked inside for the day), I'm sure Jacob W. worked some magic to keep her contain while he refilled the tank. Thank you!
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December 2022 by Kim Mayberry
Horrible customer service and we ran out of gas before they get out to us and wouldn't send someone out because it was the weekend. DO NOT USE THEM!!
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October 2022 by dan hlaca
Great service every time!
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October 2022 by Steve Batkiewicz
We've had Ferrellgas for the past 24 years. They always give you the best price and they have people answer their phones. Even though delivery can take 7-10 days it often arrives much sooner. Their drivers are friendly too! Love Ferrellgas!
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October 2022 by Licec C.
Good, quick, friendly service at a manageable cost.
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August 2022 by Greg Kornuta
The technicians take good care of my equipment and keep to schedule.
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August 2022 by gary wittmer
WARNING! If you haven't dumped AMERIGAS and switched to Ferrellgas, you will suffer. Buying a house with an Americas tank and getting only 2 partial fills has caused a nightmare of false bills and they wont stop. Ferrellgas techs helped remove their tank, place a new better tank, give me GREAT discounts. Lock in a rate that was before this inflation hit. You get real customer service from local REAL people. No A.I. no talking with someone in Manila who has no authority to fix a problem. Get REAL, get FERRELLGAS !
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May 2021 by Brenda Maserang
When I called the lady was super helpful that I spoke with. Which was nice to be able to talk to a human and she was able to give me prices per gallon and expected delivery time. They did not require me to set up an account first in order to tell me how much per gallon or expected delivery date.
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May 2021 by T. B.
When I first moved to where I'm at now, the old home owner used Ferrell gas.I called and asked them (Ferrel Gas) about the tank rental, they said according to their records the tank is not owned by Ferrel gas, therefore the home owner owns it.A year later I get a bill, rental fee for the tank, I called them to inquire and they stated that if I can't provide proof of purchase them they (Ferrel Gas) owns the tank.February 2021 during the extreme cold snap I called for tank refill, was told it will be done in three days.After a week I called to ask the status, they stated it would be another week as it seems everyone needef a refill. And they would get to me in due time, that others held a higher priority (I assume elderly)Two weeks go by, I called again, mysteriously my request was lost. But they found my nearly month old request.
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February 2019 by sharon johnson
I am blessed to own my propane tank and could choose any supplier I wanted. The second blessing is having Ferrellgas as my propane supplier. Their customer service is awesome even when I'm not the best customer, meaning calling at the last minute for propane because I forgot to check the percentage of what's in the tank. They don't promise a delivery for the next day, but it's been my experience 99.99% of the time they actually deliver the next day. They are friendly, helpful with money saving tips for the customer, and make you feel appreciated not only as a customer, but, as a human being as well. I have yet to have a disappointing experience with Ferrellgas and doubt I ever will. BUY FERRELLGAS !!!
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January 2019 by David Murphy
Simple to order and timely delivery
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December 2018 by CAmDaGaMeR1025 Amazing
Best rates for propane in Jefferson county! Goodbye Amerigas hello Ferrellgas.. top notch service and propane was delivered next day..
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November 2018 by Susan Johnson
Exceptional customer service from my initial call to inquire to the tank delivery. This company demonstrates customer first!!
