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August 2020 by Dave Houck
Caroline was super nice and helpful. Definitely will use them in the future if I need a u-haul.
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December 2018 by Debbie C.
First of all one lady in the office was polite and resolved our issue but the other woman in the office was certainly trying to rip us off. Rented a U-Haul for 24 hours, picked up on Saturday 8:30 am and returned same Saturday evening (way less than 24 hours). Their office was closed on Sunday and we were told to drop keys in box and they would check it in on Monday. When office lady came in at 8:00 on Monday the returned truck was sitting there. Office lady got around to checking our return in at 8:39 am on Monday so that made it a 48 hour rental. NO they are closed on Sunday and the truck was already returned on Saturday evening. THEN they decided it was OK to charge us a cleaning fee ...we left it cleaner than when we got it! They had our card # so I guess they thought it was OK to charge us whatever they felt. WATCH YOUR BILL. When we went to the office we had to put up a fight, until one lady took over and fixed the problem.
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July 2018 by Tricia Mcarthur
Very friendly and nice . Clean place. They have really helped us more then they will ever know. Thank you very much for everything u-haul
