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February 2024 by Brent Whelan
For more than one reason, I’d NEVER use this place again. One being, the lady doc gave my dog an annual vaccination costing $75 knowing she was in bad health after X-rays that same day. Had to be euthanized a week later and they wouldn’t even consider the fact this was poor advice or refund the vaccine cost.
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January 2024 by Joey Brown
They take great care of our doggies
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December 2023 by Marisa Brown
Stacy and Dr. Bates are always wonderful!!!
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December 2023 by Sarah Donahue
Good rates and friendly service.
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November 2023 by Denni Perry
Although it is never easy to loose a pet a friend and companion … it’s always nice to know you have a good Veterinarian to take care of your pet. Our daughter and son-in-law recently had to make a hard decision about their family dog. Stacie was compassionate and very caring to them both and handled this situation with care and dignity. We appreciate her and Dr. Bates always taking good care of our animals through the years. Thank you Dr. Bates and Stacie we appreciate you.
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November 2023 by Heather Kesel
Summit took very good care of our dog from the time we got him in 2020 to when we had to make the heartbreaking decision in September this year to let him go because of an aggressive form of cancer. They were compassionate and professional from the beginning to the end. If we ever get a pet again, this will be the only place we will go for veterinary care. Thank you, we will Never forget what you did for us and Bogie!
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October 2023 by Sarah Weeks
The best!! The doctors are very caring, and they explain protocals for caring for sick pets in great detail. The staff is always friendly and very happy to see our pets come in. When we lost our dog Frank in 2020, they made the whole process easier to deal with by being so compassionate and understanding.
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October 2023 by mannclann99
The staff and doctors provide unmatched care for my pets!! They are the most caring and knowledgeable!!
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August 2023 by Mae Redel-Kincaid
Absolutely do not take your pet here if you suffer from a disability or have basically just made simple human error. I took my dog and cat there and had no problems before. My husband and I moved a few times the last year and a half. My dog injured himself and needed emergency services. I called and asked about getting him in and was told we were no longer clients because we hadn’t been in 13 months. Fine. I had to take him elsewhere but needed his records and to make him a new appointment (we were already setting him up somewhere else but wanted to get him seen sooner to get his yearly vaccines). I was met with rudeness and a complete lack of empathy. The woman I spoke to said we had a balance of $30 or so. We had moved. We never received their letter saying we had owed something. I have become too disabled to work and in the mix up of life, simple human error allowed my husband and I to not realize this was still owed. She told me she would not make an appointment for our dog because “that’s what happens when you promise to lay and don’t.” Absolutely uncalled for hostility. This tells me these people don’t care about pets, let alone their owners. They only care about making money and making doctor work a business, not a true desire to help. I was incredibly disappointed and hurt. As someone who can’t work and had to move to accommodate my inability to utilize stairs, to be met with no desire to be understanding (or even listen to why there was a simple mix up) was humiliating and I’m pretty disgusted.
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May 2023 by Leanne Bland
We have brought all of our dogs to Summit Vet Services over the last 15 years. Dr Bates is kind, honest and great with all types of dogs. We will never go anywhere else! Stacy Bates works the front and is always kind and honest about what they can do. They ALL do their best to treat each animal and human with kindness and compassion. I cannot say enough great things about them!! Thank you from the bottom of my heart!!
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May 2023 by Desirea Brewer
Want to give a huge shout out to Teri at Summit Veterinary Service! Our pup had to get fixed today. When my daughter got home she had a meltdown when she found out that her puppy had to stay overnight and wouldn't be home. Teri helped to put her mind at ease though by letting her video chat with her puppy. Thank you for your spectacular services! If you ever need to take your furry friends to the "pet doctor" I highly recommend this team! :)
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May 2023 by Stacey Shertz
Dr. Bates prescribed a medication that not only is not FDA-approved in cats, but after repeated doses has an extremely high risk of causing kidney failure, which quite often is FATAL. There were 12 doses prescribed. Per the emergency appointment, I learned that he would have likely suffered at least a significant amount of kidney damage.I have been taking my pets out there for 20 years. Frequently, when seen by Dr. Bates I have been treated with disdain and he has shown a severe lack of empathy for my pet's health.I had an appointment for a kitty that has been running a fever for 3 weeks. He hadn't come to a conclusion as to why. During a follow-up phone call, when I asked "if his fever doesn't get any better in a few days, what should I do," he responded, "Why would I postulate ifs? You can go somewhere else."After 20 years and never having a single problem with anyone there, with the exception of Dr. Bates, I have been told without reason that I am no longer welcome at the center.I have been having problems recently regarding visits, treatments, follow-ups, running, and being charged for tests I never asked for... I've spent over $1000 in the last 3 weeks.I honestly have no idea what inspired Dr. Bates decision. And without the other concerns, I wouldn't even be mentioning this, but I would like everyone to know that the center has become apathetic towards the pets and horrible toward their clients.
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May 2023 by Jamie Cote
These guys are great! We have been bringing our pets here for nearly 20 years. They know their customers and their pets personally. Reasonable pricing and great staff!
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April 2023 by Cindy Keeney
We have been going to Summit Veterinary since 1995. They are the best. They listen and show compassion for all my animals. If I call with concerns they will answer them and if they need to be seen they will always make time. Thanks Stacey and Dr. Bates and all the summit vet family.
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April 2023 by Roxanne George
We have been going her for 7 years now. Always pleasant and they take great care of our fur babies. We can walk in and they know our pets by name.
