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“10/10 recommend! This has become my go to shop for repairs. They kept me updated on the status of my repairs and finished my car in a timely manor. They made the entire process easy!”
“I haven't used O'Reilly's after a bad experience at a different location several years ago.
Today I called the O'Reilly's location in House Springs because it is right by my work. I spoke to Jesse about my vehicles batteries and asked if they assist with installing.
When I went there to have my batteries tested and of course, they both needed replacement. Jesse helped by assisting me with the task and even went beyond the expected by cleaning my corroded terminal And replacing a missing nut.
I have now changed my opinion of the previous experience and will continue to shop at this O'Reilly's location in House Springs, MO and will definitely refer others there as well. :-)”
“I have a 2003 Cadillac and I need a part for my car I have called easily 30 phone numbers and I have to say most of them were less than cordial. I've been feeling like customer service is a thing of the past until... I called Big 3 auto parts when I say he went above and beyond that is putting it mildly I have to say he restored my faith in humanity and though he didn't have my car part he gave me hope and numbers of people in this business that may have my part ... Wow ... What a guy I can only assume the business I owned and ran by like minded people. I can't wait to have another car issue because I kn who I'm going to call BIG 3 AUTO PARTS . To the man who took my call thank you from the bottom of my heart ... Your doing an amazing job I appreciate you and your customer service. Give this man a raise!!!!”
Auto Parts
Auto Parts
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Auto Parts
“I spoke to Randy about a part that he didn't have. But help me track it down which is unbelievable. Most places don't give that kind of customer service . I would recommend him highly”