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August 2023 by Sierra C
When I first ordered propane, they didn’t check the tank and all the propane they put in leaked out. However, as soon as I contacted them about it a guy named Bobby took care of everything. Fixed the leak, put propane in the tank, and was very quick to fix the mistake. I think Bobby needs a raise!
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November 2022 by Breanna Choate
Pinnacle Propane just recently opened their branch back up in Houston, MO and I have received nothing but exceptional service, they have answered all of my questions kindly and efficiently, I put my order in on a Monday and received it 2 days later on Wednesday. They are fast and very friendly people, I will recommend them to everyone I know!
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November 2022 by L Slack
Tried to buy a tank from them, didn't show up for two weeks until I finally called. They said "Sorry about that. You dig the trench and we'll come install it." Again, never showed up. New logo for pinnacle.."PINNACLE, WE'LL GET THERE WHEN WE GET THERE.""YOU DO THE HARDWORK"!
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February 2022 by Don Payne
We requested propane over a month ago on Feb 2. It is now Mar 11.Since that request we were told we were 'on the route' twice. No one has showed up to fill our tank. Also, we have not been able to get a local person on the phone when we call. Our calls are answered by a call center. I am taking my business elsewhere and was told by the call center it can take up to two months before Pinnacle removes their tank. Hoping someone local can call me back.
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March 2021 by AMIE RAMSEY
This place is a sorry excuse for a company after 2weeks of waiting and my Propane to almost running I call them and they hang up on me
