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February 2025 by Crystal Hemmer
This office has lost my mail and failed to deliver my mail for weeks at a time.
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January 2025 by Ryan
My package has been sitting in the STL distribution center over a month now. Anytime I have asked for any form of status update they inform me that the “distribution center is running behind and my package will be delivered once they catch up”. I find it hard to believe that the distribution center is that behind. They essentially do not care that my package is lost and are refusing to do anything about it.
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January 2025 by Heather Newcomb
Will not answer their phone
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January 2025 by Danny Overy
I haven't received mail for several days maybe over a week now everyone on the road has gotten out and back in plus 2 trash trucks have made it and out I sure your worker have made it to work and back home I think your office is lasy and don't care if we get mail or not this has been the worst service yet wow shame on this postal office , imperial missouri
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December 2024 by G H
One of the best post offices I have experienced in many states!
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December 2024 by annie bananie
Always great
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September 2024 by Nicole Easter
Very unhappy with the service that's provided from this location. We have a mail carrier that refuses to deliver if there are any vehicles even remotely by the mailbox. Regardless of how far in front of the mailbox the car is located. Space is very limited for the road in general mind you so we sometimes have to park on the street. Not getting mail on a regular basis is just unacceptable. We have called and complained on numerous occasions even have/had video proof. On a mission to make sure our community can get our mail!!!!
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July 2024 by Kimberly Winkelmann
I had an Amazon delivery bag rip and didn't get my delivery. I was lucky enough that my postal delivery person turned it in and I got it when I checked at the post office. I'm grateful my postal delivery person is honest and good at her job.
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July 2024 by Dennis Frauenhoffer
Twice in the last month they have not delivered payments that I have sent and the businesses have requested payment! This is not the first time this has happened!!!
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March 2024 by justin medeiros
My mail always gets delivered to the wrong address and my packages have been late lately, they also will drop my package in front of my door without knocking while I’m home , I also get my neighbors mail and she also gets my mail also . The office workers can be rude sometimes or nice depending how busy they are .
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February 2024 by Raymond Voss
Lousy mail service! I bet robots could do better than this!
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January 2024 by Davin Torrence
I was waiting for 3 packages to be delivered (1/27/24) while working in my garage. Saw the letter carrier come and drop one envelope in the mailbox. About 30 minutes later I received a notification that my packages were delivered. No packages were delivered to the mail box or to the front porch or anywhere else on my property. Very angry over this “oversight”.
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January 2024 by Brie Griffy
Not only did 2 important letters not mail out at the end of October, (which still has yet to arrive) but they put on my informed delivery that I was getting my package on the 11th, then they changed it to the 16th. They then said it would be here by 4:15, then changed it to 9pm. Well, I saw the mail truck go to my neighbors, but not here and I haven't received my package. Also, I haven't received the mail that my informed delivery said was coming today also.
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December 2023 by Luna Starr
I mail a lot of packages every week at the Imperial Post Office. The people working there are kind, helpful and efficient. These qualities are lacking at other Post Offices. I also haven't had any issues with my mail at home. 10 stars for Sherry and Dennis!!!
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December 2023 by Kaden K
Consistently delivering packages and mail to the wrong homes. Going into the post office itself is always a horrible experience with rude employees.
