All City Tow Service is a family-owned business operating in Kansas City and St. Joseph. They offer a wide range of towing services, with a large fleet including flatbeds, wreckers, and heavy wreckers, one of the largest in Kansas City. Their services cover light duty to heavy duty towing, and include skid steer, Landoll, and air cushion recovery options. While the company is known for having professional and certified tow truck operators, customer experiences vary. Some customers report positive interactions with polite and helpful staff, even receiving assistance beyond towing services. Others have had negative experiences with the front receptionist, describing her as rude and unprofessional. The company acknowledges these concerns and has assured customers that they take them seriously. Overall, All City Tow Service aims to provide quick and informative service with a focus on customer satisfaction.
Best price around! Called and made appointment. They came on time. Professional and polite. Very happy with my experience. Recommended.
July 2024
Arrived promptly and had excellent customer service. Very friendly and thoughtful throughout the process. Will definitely be using them again for any further services needed.
March 2024
During this unfortunate time, the proprietors were very polite and helpful. Even let us borrow a tool to take a license plate off with. I’m very impressed with them.
