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December 2023 by Nikkii j
This is one of the worst locations of First Federal. Horrible customer service. They don’t care about customer loyalty. Extremely rude. Will absolutely move my business somewhere else!!! Wish I could give negative starts.
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June 2023 by Ray Perrin
Excellent bank. Glad I made the decision to chane to First Federal on Noland Road.
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June 2023 by Ron Meinheit
Outstanding customer service when I opened my new account.
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June 2023 by Jackie McMenemy
Have banked here for 25 years and enjoy the service and knowledge .
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May 2023 by Liz Black
The noland road branch is amazing. I always get such great customer service. They treat me like family
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January 2023 by Aaron Armstrong
The ladies are wonderful as long as they stay here
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December 2022 by John Allphin
Best bank ever! Their service is top notch. I always leave feeling satisfied and stress free! Even if the transaction is a big one!!! I would recommend the service I get there to anyone!!!!
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December 2022 by Chris Jackson
Absolutely some of the best people with the best customer service, always friendly and greet with a smile
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December 2022 by alyssa riggs
Super fun and friendly people and environment!
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December 2022 by Madelyn Ebert
Alyssa is a stand up girl!
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September 2022 by mitchell 667
This bank was a decent place, until they changed their website interface, and took away interest earning accounts, glad I closed my accounts and went to a different bank
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January 2021 by Creole Cletys
No one should do business with this horribly rude, prejudicial business!!!!!!! I mistakenly thought that as a disabled customer, I had the option to call the bank & find out what my balance was. I couldn't have been more wrong if I was duct taped to the Wrong Tree. After giving the multiple forms of ID that the rude Manager Angle insisted I give, she refused to tell me my account balance. I don't like these predatory business practices, Angel is a theif stealing my personal information. She needs to be fired. It's 2021, why does First Federal Bank of Kansas City hate the handicapped? You should be ashamed of yourselves & the horribly rude conduct of your staff. I am contacting my lawyer to file a discrimination lawsuit. Also, I am organizing a national boycott of your business. I hope it was worth it.
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November 2020 by Shaune LaPee
Should put a way for hand sanitizer to be used Everyone touching that tube can’t be good. I have my own. However would be willing to bet 50% don’t.