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March 2024 by Heisenberg
Called beforehand to get some very important information that would have saved me a lot of time and driving around beforehand. Spoke to a gentleman that could barely put together a sentence in english but told me I had everything I needed and to come in. I even rephrased my questiom just to make sure he was understanding it correctly and again he confirmed everything w/ me.I then show up to this location about 15 minutes later and lo and behold, who was the one and only person behind the desk? Exactly. I then go on to tell him that I'm there to finish up with our business that we had just talked about on the phone. However not only did he tell me that he could not do what he said he could on the phone just 15 minutes earlier, but he also actually had the audacity to say that he was not the one I spoke with! C'mon buddy, (lol) you have a VERY distinguishable accent and you were the only one there. (And yes, I even double checked that I called the number to the actual store)Anyway, long story short... If you're going to do business here, make sure you can speak their language or chances something will most likely get screwed up."Please Come Again!" ; )
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March 2024 by Azra Walter
I travel a lot for work and reserve my vehicles online ahead of time. The staff is always friendly and helpful. The vehicles are clean and ready when I arrive. Picking up and dropping off is a breeze. 10/10 would recommend.
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February 2024 by Gaudy Concepción Salas Díaz
Rent a last minute car at this branch, the last week of the year (December 2023). I found the online process super fast and simple. At 7 am. I went to pick up my vehicle, I was assisted by a guy from Somalia, unfortunately I did not pay attention to the name, in less than 10 minutes I had the car with me. My overall experience was excellent, I would contact them again.
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February 2024 by Marvin Blackston
Very friendly staff and very nice vehicles!
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February 2024 by Derek Jackson
They say they will charge you one price then add on extras even when you prepay and do everything you tell them.
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December 2023 by Rachel Gervy
Will only rent from Avis!!! Van was full of gas and clean. It fit our family perfect. The only guy we seen and helped us was amazing.
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December 2023 by Darren Tharp
This establishment is run by some very good people. I will have no problem renting a vehicle from them in the near future. Father and son are doing a good job in customer service and relations. The car was clean and appropriate and met my need perfectly well. Thanks guys
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December 2023 by Marian Hardin
The staff were amazing and polite. The customer service experience there was all about me and I really enjoy that part of it. I would recommend this location to all of my friends and family.
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October 2023 by Bethany Benham
Very kind and efficient. Hakim was very friendly and made sure we were informed on all our options. We will rent here again.
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October 2023 by Amy Powell
Car received was great but I was charged for an additional driver because neither of the credit cards I had, one of which I paid for the car weeks in advance with, could be used for my security deposit for some reason. My mom had to take over the rental and they had to add me as a driver so that her card could be used for the deposit. This added a bunch of fees to our rental. I was also charged a late fee and I returned the car 4 hours ahead of my scheduled return time. Will never use again. If my credit card that I used to pay for the car with wasn't good enough to use as a security deposit, then I should have been told about it ahead of time.
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October 2023 by Alisha
The owner has amazing customer service skills and very nice . I rent from this location often and I’m always pleased. The son was nice and helpful during the drop off.
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September 2023 by shawn t
Dirtbags charged me for an extra day.their system was down so they wrote me a paper contract. Returned the vehicle when the paper contract stated and they charged me for a other day then lied to my bank when I disputed the charge. Hertz is way better
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August 2023 by Haley Ellerman
I would honestly never rent from Avis again. Had to call customer support (who were able to help the little they're allowed to) 3 separate times for the outstanding amount of issues I had. Both cars rented were in poor condition with multiple dashboard lights on. Even taking them back to the locations to switch them out was a waste of my time and money.
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August 2023 by Frank Pistone
Friendly and knowledgeable service both at pick up and return. Vehicle was perfect. We would happily return to Avis the next time we need a rental vehicle.
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July 2023 by Kevin Short
Didn't have my vehicle and drove all over the nearby areas to pick up my car and then when I finally got to the 3rd location they wouldn't rent the vehicle to me as I didn't have a valid credit card and wasn't told that prior to renting a car and then had the run around for several hours. I feel like I should get compensated for my time and also fuel in my vehicle I was using as I was having to travel out of town for several days, and the vehicle I own isn't that reliable.