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March 2024 by Rebecca Espinosa
This location is usually busy yet the staff make sure it flows seamlessly. Friendly and helpful, always greet me with a smile.
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March 2024 by Rashid M. Bey
Exceptionally disappointing: Called them after but around 9am when they experience the least amount of traffic but are still open, and not a single person on staff answered the call. I was not put on hold, I was not even recognized as a human being contacting them about the money they have that belongs to me. An absurd customer relations philosophy for a well established bank.
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February 2024 by Esmeralda Tronco
Excellent attention
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December 2023 by Boogeyman
It's no wonder Bank of America has a 2 star rating. Their online banking sucks! Their policies are too restrictive. Their Artificial intelligence Erica is a moron. They have no relationship with their customers.They don't care if they have a 2 star rating. Their customers are nothing more than a number on a paper. Usual activity because I'm having dinner in a different city? I'm still in the same time zone. I'm convinced that BOA is nothing more than a bank where thieves launder their money through means of out of country remittance.
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November 2023 by Beau DeLong (OccultHunter)
It's no wonder Bank of America has a 2 star rating. Their online banking sucks! Their policies are too restrictive. Their Artificial intelligence Erica is a moron. They have no relationship with their customers.They don't care if they have a 2 star rating. Their customers are nothing more than a number on a paper. Usual activity because I'm having dinner in a different city? I'm still in the same time zone. I'm convinced that BOA is nothing more than a bank where thieves launder their money through means of out of country remittance.
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November 2023 by Meghan Phillips
I've been struggling to get something done on my account. Other BOA banks were unable to help me. The task took 15 minutes with Carson. He was friendly, professional and courteous. I'm glad to finally have this problem settled.
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October 2023 by Barbara Newman
No Banks close beside a ATM machine. Closed most branches. Definitely have bankers hrs. Open at 10 am. Never enough help and the people you have working act like zombies. So sad this is what this our banking has turned into.
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September 2023 by Vinh Dang
what kind of bank, where you are withdrawing from your account and they’re telling you they can’t because they dont have the money.
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June 2023 by naveen k
Wrost Wrost customer service ever …even there is 1 customer in bank and I need is a document print which is already created by customer service previous day. They took 1 hr to get work done. No wonder they have 2 star rating. For any bank services better to go other branch.
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May 2023 by lilian stie
The worst costumer service everI keep calling so many times and no ONE ANSWER THIS SO TERRIBLE
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December 2022 by Jason Porter
ABSOLUTELY THE WORST CUSTOMER SERVICE THERE IS IN THE BANKING INDUSTRY....FIRE THE BRANCH MANAGER!!!!
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August 2022 by nitzia ramirez
My experience with Viviana at elwood staffing was great I would definitely recommend it.Thanks
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August 2022 by Carl Wilder
Super slow if you need teller service. One teller with line of people to the door
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August 2022 by Edwina S Cline
Nothing but good to say about banking here! Love the account options and the employees are the best!
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August 2022 by Katja Cahoon
Asked the person who said she was “in training” if they had a notary on staff. She said she doesn’t know but probably not but encouraged me to wait in line. Did not offer to check for me, probably too busy being “in training.” Turns out they do have a notary but after waiting in line to find out it was an even longer wait to meet with that person ? Teller said it was "probably" best to make an appointment. Probably. Wow. Helpful.
