-
November 2023 by Darren Darwood
Everything was great until they surprised billed me and hadn't put money over to that account yet,causing overdraft
-
November 2023 by Baby J
My experience at Enterprise was great until I was pressured into applying for a car I made clear I was not ready to purchase. There was no agreeance that I was sold on this car and wanted to move forward with applying. After a test drive with Preston, I told him I didn’t 100% love the car. I was brought inside and asked questions that ended up being the credit application, yet I was never told what we were doing, filling out, or even asked if I wanted to move forward with this. Unacceptable. When I realized the salesman was filling out an application, I told him I wasn’t ready to purchase. His demeanor did a 360 change, he became uptight, questioned why, and when given many reasons, he rebuttled each, asking me if I didn’t have the money and reminding me I was sharing a car with a family member so I’m in need of one. That again, is unacceptable. A customer should never be rushed into a purchase, especially after communicating it. There is a level of respect that needs be maintained, regardless of the need to sell a car. Respect your customers time and wishes and maybe they will return, even if it’s not the same day.
-
October 2023 by Lori Lamb
I totalled my vehicle last week and when I went to get a rental at Enterprise the young lady suggested that I look at buying a car from them.. I said it was fine for them to contact me. I will say that this was the BEST car buying experience. Even with credit issues, they had me financed and with a down payment that worked for me. I didn't quite get the vehicle I wanted but I knew that from the get go. Roy & Jordan were awesome and didn't pressure me. I live 100 miles away so everything was done over the phone and ready for me when I got there. I would highly recommend them no matter what your situation is. I now have reliable transportation and very happy with my new vehicle. Did I mention that they also took car of my rental for me?? Seriously so easy!!
-
October 2023 by sonic bowie
This is my second vehicle that I have bought at this location Experience is always positive the sales staff working as a team and are more than helpful with your needs. Highly recommended for a low stress purchase of a vehicle.
-
October 2023 by candy massey
I want to shout out camron for the best experience me and my husband have ever had!!!!Thank you for taking the time out to explain everything and the process was smooth sailing not to mention a great deal !!Anyone needing a great car should come here and ask for Camron he is amazing!!!!
-
September 2023 by Mica Pledger
I highly recommend Enterprise will take good care of you and put you in a good reliable car. Excellent customer service, Preston is very professional! I’m so glad I came here.
-
September 2023 by Timothy Arnold
I recently had the pleasure of purchasing a Hyundai Santa Fe SUV from Enterprise Car Dealership, and I must say, the entire experience exceeded my expectations. From start to finish, the process was smooth, and I couldn't be happier with my new vehicle. A huge shoutout to Jared Kelly for his exceptional assistance throughout the entire transaction.My experience at Enterprise Car Dealership was exceptional, and I highly recommend them to anyone in search of a quality vehicle and outstanding customer service. Jared's professionalism, knowledge, and dedication made the entire process stress-free, and I am thrilled with my Hyundai Santa Fe SUV. If you're in the market for a new vehicle, make sure to visit Enterprise Car Dealership and ask for Jared – you won't be disappointed!
-
August 2023 by Stacey Hendren
Second car that I've purchased that was a rental from Enterprise. A 2005 Chevy Malibu that we sold w/approx 300,000 miles.....still going. Great car! So, I was in need of a rental and Enterprise put me in a Nissan. I asked if one like it for sale could be found......BOOM! After a couple of days, Jordan was able to get me in a gorgeous 2021 Altima SR....2.5 4 cylinder w/ turbo. The car moves and gets at its highest point approximately 44 mpg. And the mpg was a biggie for me bc I drive approximately 90 miles round trip to work.It's sporty but sexy all in one. Thnx Jordon and thnx Enterprise.Hopefully I won't need another car but when I do, I'm headed to Independence Enterprise. They'll treat you right!Stacey
-
June 2023 by Jess Del
Jacob was awesome! The process was stress free, literally I couldn’t have had a better experience. Thank you for getting me into the car I wanted!
-
June 2023 by sherry ewing
I really enjoyed buying my new minivan at Enterprise Car Sales. Bryan was so helpful and conscious of the drive my husband and I had to get there so he made sure there were 2 for us to check out so we could make a better decision. Ben was also helpful when I couldn't contact Bryan . The team there was awesome .
-
June 2023 by Cameron Macias
They sold me a 2020 van that now has $1,000 + in repairs within 2 months and a slipping transmission. During purchase when I asked for maintenance records they told me they don't have them available and their warranty would cover any issues that come up in a relatively short time. Their warranty didn't cover any of it, and the chrysler representative warned us their warranty was not easy to deal with and theyve had clients have issues like this befire from enterprise. I've reached out 3 seperate times since Friday to the sales manager Tom and the Sales associated Anthony and haven't heard back once.
-
May 2023 by Kenya Curry
Alejandra did an amazing job! Was very considerate of everything I asked for and she found a great match with everything I needed. She was super friendly and patient. I’m glad that she was able to help me walk away with a great car!
-
April 2023 by Sharon Hawkins
I had previously bought a car from Enterprise so I decided to go to them to see about trading that car, and once again I was truly satisfied with my purchase experience. I started the process online, so this helped to speed up the process. My sales person, Jared, was very attentive and helpful in helping me purchase a car that suited my needs and fit my budget. If you are looking to buy a used car, I would highly recommend that you check out Enterprise!
-
March 2023 by Chrissy B
I just want to take a moment to shout out ANTHONY and the sales team at Enterprise car sales in Independence for their outstanding and personable help and patience with me in finding my car. After my car accident, I was heartbroken that my awesome car got totaled out. They did their best to get me into a great car but sadly it wasn’t “my” car and I didn’t feel it was a good fit for me. Within 7 days they had me in a beautiful 2020 Maxima with no issues at all about trading out the cars. I recommend these guys 1,000% for your next used vehicle purchase. Fun and friendly and they really take the time to get YOU and what you need. I’ll be back again for sure!!!!!!
-
March 2023 by Jeff Parrish
Jacob, Tom, and Ben were very professional, thorough and helpful during my visit. This resulted in a less stressful and pleasurable car buying experience. I would definitely return for future vehicle purchases.