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June 2024 by Alexandra Neff
Always very clean and tidy. I enjoy the endless options on frames, paintbrushes, and new yarns.
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June 2024 by Heather McCarty
DON'T STEP FOOT IN THE INDEPENDENCE, MO LOCATION!
I have had multiple pictures custom framed at Hobby Lobby. I took an old one up because I'd like to have another one done to match it. They can't pull up any details on my other because it was done too long ago. Long story short, the Independence location didn't want to go the extra mile to help me match as best as i could. It was 20 minutes until close and they didn't want to stay a second longer. The guy told me my best bet is to do nothing and take it back to Blue Springs tomorrow. Awesome customer service (insert sarcasm here). Do yourself a favor and go to Lee's Summit or Blue Springs and skip Independence.
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June 2024 by Kim Lange
Always find bargains
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June 2024 by Jewell Smith
The service not so great. Hard to find staff to assist me.
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June 2024 by Td Jones
Love this place
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June 2024 by Alejandra Nunez
Good service, you can find everything!?
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June 2024 by Trinidad Johnson
I can find something I need
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June 2024 by Laurie Hylton
I love that they always have specials going on. I always spend way too much money here but in a good way. I love the variety of decorations they have.
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June 2024 by Patrick Oakes
Always nice to look around and get craft ideas
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June 2024 by Jennifer Morris
Went in for some last min summer spring decor, and fall is everywhere. What the heck it's only May. Very disappointed.
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May 2024 by Robbie Duczer
This location is very large and clean and has tons of clearance items scattered throughout the store. And it is in a gorgeous area!
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May 2024 by Brigitte Begley Holmes
Needed silk flowers for my boss. They ahd a wide variety and a huge selection.
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May 2024 by Krista G
Will never return to this Hobby Lobby again. I have been followed around like I was stealing things, seriously 3 or 4 different departments, not trying to be sneaky at all. When I asked why I was being followed, I was told it was her "job."
Yesterday items were left outta my bag, and the manager Katherine has made it a huge pain in the butt to get my items. She would not take any receipt info over the phone. I was made to come in & wait on her and wait for her to review videos of the transaction.. I am still waiting . This isn't how customers should be treated. I then was told to go get my items.. What a joke of customer sservice.
Long story short, if you're an honest person that doesn't enjoy being treated like a thief, find a different HL to shop at.
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May 2024 by Phillip Volen
They have the best prices on crafts we use for our little side business.
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May 2024 by Brenda Jackson
Found everything I needed staff was very nice.
