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March 2025 by Beth Torrey
Dylan was quick and informative in helping me with my dead battery on a Friday night. He even helped me with my door that got stuck on this old truck. Call these guys and ask for Dylan. He will take great care of you.
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February 2025 by Alex West
I know many people have strong opinions about tow companies and their drivers. But they’re like lawyers, we hate them until we need them.
I wanted to make sure that Matthew and Devan got a shout out for helping my wife on I-70 when she was the victim of a hit and run. I was stuck in traffic behind the wreck, trying to get to her. So they loaded her car, as well as the perpetrator’s car, up and met me at Lowe’s.
Instead of forcing me to pay for a tow to our house, they wrenched the back bumper away from the tire and allowed me to drive my wife’s car home. That’s the kind of community service that matters.
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February 2025 by Mocanu Mihail
My experience with this towing company was absolutely terrible, and I feel obligated to warn others to avoid them at all costs. From start to finish, the entire process was a disaster.
I initially called them for assistance and was told the tow truck would arrive within 30 minutes. Over two hours later, I was still waiting, stranded on the side of the road, with no updates or communication from their team. When I finally managed to reach someone, they were dismissive and unhelpful, making it seem like I was the problem for even asking about the delay.
When the driver eventually showed up, the service was shockingly unprofessional. The driver was rude, impatient, and seemed completely uninterested in providing any kind of help or explanation about the process. Worse, their equipment looked like it hadn’t been maintained in years, making me seriously question the safety of allowing them to tow my vehicle.
And now let’s talk about the cost—because this company is outrageously expensive. The price I was quoted over the phone was already on the higher side, but I was desperate and agreed. When the bill arrived, it included a ton of hidden fees and extra charges that were never mentioned. In the end, I paid nearly double what I was initially told! When I questioned these charges, the staff were defensive and refused to provide a clear breakdown of the costs.
For a company charging such exorbitant prices, you’d think they’d offer top-notch service, but it was quite the opposite. Between the ridiculous cost, poor communication, endless delays, and unprofessional staff, I can honestly say this was one of the worst experiences I’ve ever had with any company.
I would not recommend this business to anyone unless you’re ready to overpay for subpar, unreliable service. Look elsewhere for towing help—you’ll thank yourself later."
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February 2025 by Arthur Headley
Hookers Towing falsely misrepresented themselves as my AAA provider after my accident, coerced me into canceling my AAA request, and then charged outrageous fees to attempt to salvage my car and retrieve my personal belongings. They violated Missouri law and KC ordinances, withheld an itemized bill upon multiple requests, and imposed improper storage charges and hidden fees. Highly unethical and deceptive practices—avoid at all costs!
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February 2025 by lexi reynolds
Horrible customer service, rude tow truck drivers.. charging crazy amounts for no reason
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February 2025 by Cristina Racu
Thank you for destroying my equipment and for the unexplained overcharge. If you want to avoid this kind of headache, stop using their services.
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February 2025 by Stoian _77
Worst experience ever , they charged us more than 4k in sead of 800 , and destroyed our equipment…
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January 2025 by JamesTheGame
Id give this tow company 0 stars if possible, this is a predatory company be warned. They towed my car and were delaying to release it so they can charge more money and they are rude af. They kept me waiting in the cold for their driver who showed up about 40 minutes late. These people will try squeeze out every dollar they can get from you. Very pathetic!
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January 2025 by Allie Stinn
Easy tow, knowledgeable on cars and very friendly.
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December 2024 by LightningMo3
Forced me to get the car towed back to their yard when I didn’t have insurance and the car still drove, still has in the same condition for 3500 miles since with no work done to it other than airing the tires they deflated when I told them I’d be picking it up from the yard. They also charged me $1000 cash to get it out once I revealed I didn’t have insurance. I’ve never had to get a loan for anything other than the car itself but they put me in such a poor spot on top of the damage to the car. And when I pleaded for them to tow it out because I figured the tires really had gone, they say $1200. This wouldn’t be a one star but they deflated my tires, like I’m worried they did other things to it but I left it there two nights, the second night was when the tires went to 7 and 17 in the front, like my app tells me…. And I’ve driven 3500 miles on ONE air fill up, they are lucky this is just a review.
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December 2024 by Shae Taylor
What I have to say about this company is longer than a paragraph so instead I want to caution you to never get yourself involved with this company. I suggest you go with another company that provides the best customer service possible.
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December 2024 by Falin Larsen
Chris was so caring and amazing. My truck broke down. I was alone. He made sure I was safe and took great care of my truck. I told him my husband was pricking me up and he waiting till he arrived. I honestly can not thank him enough.
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December 2024 by Hayden Jensen
TERRIBLE COMPANY. My car was labeled as undrivable (it's not) and improperly towed from my parking lot (7 others towed as well, all legally able to park there). Front tire was blown out leaving the impound lot and had to be towed to a tire shop.
Was told I had to pay in cash so you know they aren't paying taxes on their extortions. They also failed to report the vehicle as towed to police because of a "messed up fax machine" so for 3 hours I believed my car was stolen. Had to call off of work, file police reports, the whole nine...
Just absolutely no remorse, no apologies, and no corrective action from this company for their missteps. For shame...
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December 2024 by Holden Fanara
320 to get my car out of impound sat for one night and it's squealing real bad since I got it back. You can't get your car out on Sunday I guess either. So there is another 60 added on on top of already expensive storage fee
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November 2024 by Kayla Lemay
John and his boss were absolute angels to me ! Someone smacked and ran after hitting my car at 2am and he came and saved me and gave me a ride home with my truck. A great guy and a great company thank you again🙏🏾
