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November 2023 by Barbara Russell
Cassandra was AWESOME!! she took her time and actually listened to what we were needing that is why we made the purchase.
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November 2023 by Dee Ross
I talked to a lovely lady that was very kind and helped me pick out what I needed and I enjoyed the process so thank you
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November 2023 by Cindy Franks
I had the best experience ever! I was helped by Cassandra, and she was a delight! She showed me everything they had according to my needs and was never pushy nor did she try to sell me things I didn't need. Cassandra is a great asset to this company, and I will recommend Mattress Firm and especially Cassandra to all my friends.
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November 2023 by Jill Martinez
We are very happy. Brittany was very knowledgeable, helpful, and congenital. She made our visit very pleasant. Thanks so much.
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November 2023 by Dajuan Andrews
The sales associate who is also the store manager, was very knowledgeable and very helpful to us. She was very courteous and polite. She didn’t rush us or try to force us to buy something we didn’t need or want. I will definitely be shopping there again!! Very satisfied!!
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October 2023 by Elizabeth Chance
James was incredibly knowledgeable, patient, and friendly. He helped us find something that fit our price range and needs. Thank you for a great experience.
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October 2023 by Blue Robe
Brittany created a great customer experience for my family and I. She had excellent product knowledge and helped create a sleep solution that worked best for us.
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September 2023 by Maria Leeper
Very personable and informative. She knew her product inside and out. We were able to get everything we needed in one visit
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September 2023 by Queta L.
I was having a problem with my adjustable bed. Called the Independence, MO store. Spoke with Samuel. I was so worried my bed couldn't be fixed, Samuel gave me instructions on what could be the problem. With his knowledge and expertise, my problem was solved. Great customer service! Will definitely recommend Mattress Firm and Samuel in Independence to my friends.
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September 2023 by Christopher De Armond
After reading reviews on multiple different mattresses for a few weeks.Walked into mattress firm, and spoke with Brittany. She is the one to talk to 5 stars. Can answer every question you have and ones you didn’t know to ask. Highly recommend!
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August 2023 by Its ME
Purple is my new favorite color! After trying many options in the store, I found the perfect resting spot (on my new Purple mattress). Not to soft, not to firm, just right!OH YEAH!
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August 2023 by Stacy Winckler
Awesome experience. Brittany was amazing. She was very thorough in explaining the differences between mattresses and adjustable bases. Was not pushy at all which I like. Also very willing and able to answer all my questions.
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August 2023 by Janet Davidson
James was very helpful in finding the mattress and box spring that I wanted for my granddaughter. James did an excellent job. ?
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June 2023 by Rebecca Wescoat
They were very friendly and knowledgeable. I was greeted right away and shared what I was looking for. Rishard showed me several different options and I was out of there in about 30 minutes.
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June 2023 by Robyn Bennett
Wonderful, knowledgeable. Helpful staff. Brittany is incredible and understands the importance of her position in a persons life
