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November 2024 by Larry Smith
Always great service
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May 2024 by Mary Souders
Seems there is never anyone at this location with a be back in 15 or taking break. Note on door.
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April 2024 by Frederick Copeland
The guy that didn't help me was trying to overcharge me for frivolous things that most offer either free,or heavily discounted.also was not very helpful and so rude that I ended up no even doing business with him and would recommend going somewhere else.i got the same phone,plan,and case online for $65,that he was trying to charge $300 for and he didn't have anything that was displayed,in stock.and kept trying to recommend lower quality products.
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March 2024 by S
Worst customer service, Arabians get paid to stand around on us soil and not do there job
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February 2024 by Charlene Cothron
Id honestly give this location 0 stars if possible due to the fact dimple as she says her name is was not caring enough to try to help me with what I what wanted but only make commission off selling a brand new just released phone to me for 300$ when I had a update available
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January 2024 by Patricia Ray
Good Experience
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January 2024 by Sean Hunt
Worst customer service, Arabians get paid to stand around on us soil and not do there job
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September 2023 by Xeno GearsX
Terrible staff
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September 2023 by Reza Taheri
I give Michell at 3709 s. Noland road MetroThe 5 Star because she patiently solved myACP problem. Michell was very pleasant.At the same time I would like to make complaint against Nani at the Sugar Creek store for lying to me about fixing the ACP, He also sold me a so called free tablet which later I found out I would have to pay $25 a month for it. Coincidentally right after leaving Nani my credit card had an unrelated charge on it.I’ve been with Metro for 7 years.
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September 2023 by David Smith
Rude. They can't seem to answer the phone
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September 2023 by Samantha A. M.
Went today to try to pay my bill and switch a phone over but "Nani" said he couldn't switch the phones because they are locked.... They're both pcs phones bought from that store. Ok so i need to pay my bill... now the servers down he can't take my payment. Drive 10 minutes to the locating on 23rd and the worker was able to do everything we asked within 5 minutes. Even he said it sounded like the first guy didn't want to help.
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September 2023 by Tracy Johnson
Slow. And did not get my problem resolved. I went to about four different Metro by T-Mobile's and my problem didn't get solved any of the times.
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August 2023 by Google user
Went today to try to pay my bill and switch a phone over but \\\"Nani\\\" said he couldn't switch the phones because they are locked.... They're both pcs phones bought from that store. Ok so i need to pay my bill... now the servers down he can't take my payment. Drive 10 minutes to the locating on 23rd and the worker was able to do everything we asked within 5 minutes. Even he said it sounded like the first guy didn't want to help.
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April 2023 by pierre michaels
Had some issues with 1 of 3 of my Cell phones & got it Straight So all is good Now!!
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November 2022 by Carl Meade
My friend had damaged phone insurance sent him new one They charged him activation fee wrong! We gave Mr Ricks old phone he put in envelope but phone never showed now trying to charge him 329 for it . Store manager tried to blame us. BAD business. ?.
