-
February 2024 by Charlene Cothron
Id honestly give this location 0 stars if possible due to the fact dimple as she says her name is was not caring enough to try to help me with what I what wanted but only make commission off selling a brand new just released phone to me for 300$ when I had a update available
-
January 2024 by Patricia Ray
Good Experience
-
January 2024 by Sean Hunt
Worst customer service, Arabians get paid to stand around on us soil and not do there job
-
September 2023 by Reza Taheri
I give Michell at 3709 s. Noland road MetroThe 5 Star because she patiently solved myACP problem. Michell was very pleasant.At the same time I would like to make complaint against Nani at the Sugar Creek store for lying to me about fixing the ACP, He also sold me a so called free tablet which later I found out I would have to pay $25 a month for it. Coincidentally right after leaving Nani my credit card had an unrelated charge on it.I’ve been with Metro for 7 years.
-
September 2023 by David Smith
Rude. They can't seem to answer the phone
-
September 2023 by Samantha A. M.
Went today to try to pay my bill and switch a phone over but "Nani" said he couldn't switch the phones because they are locked.... They're both pcs phones bought from that store. Ok so i need to pay my bill... now the servers down he can't take my payment. Drive 10 minutes to the locating on 23rd and the worker was able to do everything we asked within 5 minutes. Even he said it sounded like the first guy didn't want to help.
-
September 2023 by Tracy Johnson
Slow. And did not get my problem resolved. I went to about four different Metro by T-Mobile's and my problem didn't get solved any of the times.
-
August 2023 by Google user
Went today to try to pay my bill and switch a phone over but \\\"Nani\\\" said he couldn't switch the phones because they are locked.... They're both pcs phones bought from that store. Ok so i need to pay my bill... now the servers down he can't take my payment. Drive 10 minutes to the locating on 23rd and the worker was able to do everything we asked within 5 minutes. Even he said it sounded like the first guy didn't want to help.
-
April 2023 by pierre michaels
Had some issues with 1 of 3 of my Cell phones & got it Straight So all is good Now!!
-
November 2022 by Carl Meade
My friend had damaged phone insurance sent him new one They charged him activation fee wrong! We gave Mr Ricks old phone he put in envelope but phone never showed now trying to charge him 329 for it . Store manager tried to blame us. BAD business. ?.
-
August 2022 by Decorado con Clavos
Employee was very helpful and attentive. Great customer service.
-
July 2022 by melissa licon
This place is a joke I tried to return a phone here and the lady was not only ignorant of the return policy but I called Metro on the phone and was talking to customer service she still refused to take back the phone even though the representative told her to she locked the door such horrible customer service seriously go anywhere but here
-
September 2021 by Cheyanne Sisney
Stood outside in the cold for over 30 minutes while waiting on them to come back from a "bathroom break" today. I ended up giving up and going home without even seeing an employee. Would not recommend to anyone.
-
March 2021 by Steve Hunter
No trouble making the switch from Verizon to Metro staff was cool & very knowledgeable about the equipment they were selling
-
February 2021 by Monica Conner
Great,helpful,enjoyable staff!
