Midas in Independence, MO, is known for its reliable auto repair services, including brakes, oil changes, tires, and engine maintenance. Customers appreciate the trustworthy and professional service provided by the team at Midas. Many have been returning for years, citing the quality of service at competitive rates. Reviews highlight the excellent communication and customer service, with staff keeping customers informed about their vehicle's issues throughout the repair process. One customer shared a positive experience after having their truck's AC and heating system fixed, leading them to bring in their spouse's vehicle for assistance with headlight issues. The staff offered helpful tips and even provided assistance without charging, showcasing their commitment to customer satisfaction. Staff members, like Sabrina, are noted for their professionalism and knowledge, making customers feel confident in the care of their vehicles. In a particularly challenging situation, a customer praised the team for their exceptional support after an accident involving multiple cars, emphasizing their dedication to getting customers back on the road. Overall, Midas in Independence is recognized for its dedication to excellence, making it a preferred choice for auto repair needs.
