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November 2023 by Steven Rowlett
Once again these guys go above and beyond and do their job with the utmost Excellence their thorough very good at what they do I would not take my phone anywhere else these guys are awesome
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November 2023 by rita corn
After the first experience was a nightmare. Glad we decided to come.back and give them another try. Outstanding customer service and went above and beyond to help.
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November 2023 by Mickie Gross
These guys are great! Nathan and the entire crew were very helpful. I was referred to them by best buy because they couldn't help me. My phone had broke and I couldn't get my photos to my new one. They got it done!!!! I will definitely go back to them. Thanks for your help!
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November 2023 by Cynthia White
Great customer service! I wasn't expecting that, especially on a cold rainy Monday. Definitely made me feel welcome and appreciated. Make sure I understood everything clearly and the prices are very reasonable.
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October 2023 by Michael Richards
The service here was impeccable. I walked in and they greeted me immediately. My phone was warranty service and they couldn't find it right away, but persisted and with a good attitude about it. 1.5 hours to repair, which they communicated, and hit that almost perfectly. If I ever need to have my phone repaired again (which I hope I don't have to) I will take it here again.
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September 2023 by Ashley Richards
Everyone was very nice and easy to work with. They completed the repair in a timely manner. Overall had a really great experience. Thank you for all the help!
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September 2023 by Tiffany Fields
Very professional and courteous. Fixed my screen like new. Great service!
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September 2023 by Gabriel Arkangel
Had a HP notebook 450 g6 for 2 years. Packed it in a box and moved to St. Louis took it out of the box after seven months, and when I plugged it in to turn it on.(cuz laptop batteries have shorter lifespans than mayfly’s) but no turn on. the light external power in, flashed slowly as well as caps lock little light snd power button. All three lights are flashing pretty much simultaneously, and the laptop would not turn on. So I dropped it off at you break I fix in blue Springs. Number one their main priority was to get me to buy their electronics home warranty. ?. But I didn’t because I had more concerns about my freaking laptop. Anyway, they said if you don’t hear from us in about five business days, give us a call and we should know something by then..A week later I called them. And after I a lot of a hold on a second rummaging around scruffy noises through the phone, he came back online. He said “yeah I got it right here. I’m pulling it up um, and proceeded to tell me that my CPU was bad. The laptop was shot, he even went so far as to say, I mean between you and me from the side of the counter receive the Hpuse do this all the time.”Well, I was like what it worked just fine. I put it in a box. I took it out of the box after seven months and now you’re telling me it’s shot out and I have to get another laptop?“ well, thank God he at least had enough sense to tell me that they did take the back off, and they followed the power to the CPU and then it stopped at the CPU, which meant the computer was done.Who’s name went right into? Would you like for us to do data retrieval? We normally charge $100 for that and you’ll need to drop off some memory for us.Well, I went and picked up my laptop. A couple days later I did not drop off memory. I took it home. I plugged it back into the authentic HP plug-in instead of the one that actually went to another HP Sim charger, and Wala my HP notebook fired up. I had to hit enter to reboot, but my laptop is working as good as it ever was .That was my experience and I really I I feel super uncomfortable sending anyone there after being told my laptop was crapped out and then it came right back on soon as I brought it back home
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September 2023 by Jeanne Andes
Nathan B was extremely helpful. I was on a time crunch and Nathan understood my urgency and worked quickly to help me. He was friendly and very understanding. He made a 92 year old lady for happy. Thank you Nathan.
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August 2023 by Name Anonymous
I am very disappointed in my services here. I can in for a broken screen and have driven into the location THREE times only to be told that they can’t calibrate my iPhone8s. I live 25 minutes from the store and this has gotten out of control. Last thing I was told was that I would receive a phone call follow up when the correct piece was in and that it was going to be 3 business days….it has been 10 business days. I will never return to this company.
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August 2023 by Shamgar Cahn
Not sure why my recent review was deleted.I brought my phone in awhile ago to get fixed. They did not fix it in the time they said they would, they didn't even touch it during that time. They said it would take several days longer after I checked in. I took it and the employee was rude to me when he didn't like my response to his question "would you recommend us to anyone?"
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August 2023 by Yeah, it’s Sam
Took over a month to get back. Over 100$ didn’t even fix what we brought it in for(broken disk drive Xbox 360) told us they fixed it to our faces. Don’t go here
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July 2023 by Sarah McIntosh
I originally brought my iPhone 11 to this place on Saturday after it had fallen off the roof of my car Friday afternoon to see what information could potentially be retrieved off of it. The guy behind the counter said it was in bad shape and would need to be "sent out", and that the battery would need to be replaced after my boyfriend mentioned it had a little smell to it. The guy behind the counter mentioned they could remove and dispose of the battery- didn't mention a fee or anything! The smell only became worse over the weekend, so I took it back in today (Monday) JUST to have the battery removed and was charged $29.99 FOR "PHONE CLEANING"!! I GUARANTEE when these people "clean" a phone, they don't remove and dispose of the battery. I'm fairly certain I won't be back, and that's extremely disappointing because I was REALLY excited about having a phone repair place so close by. I'd be okay with it if they'd told me there was a fee to dispose of the battery, but to charge me for a cleaning when there's NO WAY I'm getting this phone back is unacceptaable!!
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July 2023 by Khy'Ree Tabron
Super helpful I was having issues with my phone for 2 weeks they got me as good as new. I would definitely recommend
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June 2023 by Laura Thomas
Michael was the best! He recovered from my broken phone all my photos and contact information and transferred to my new phone. I spent 4 hrs on the phone with Verizon and Apple and no one could me retrieve my information. Michael made everything so easy for me. I can’t say enough good things about him and this store! God bless you!!!! Thanks again!!!!