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December 2023 by Kim Renno
Missing online items box present but nothing in it. This was not tampered with. Happened at warehouse. Contacted customer service immediately said ecommerce will contact me. Not a time frame. Said two weeks. Not for christmas. Sad
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July 2023 by December J
This place is ok for purchasing earrings and other body jewelry. I’ve had many issues with bracelets and anklets breaking after a short amount of time. The sterling silver is great but the gold is questionable. Customer service could use improving.
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June 2022 by T “JB Scrilla”
I had been shopping at Gold & Time. I needed a change. I roll with this place now.
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December 2021 by Jesse Smith
Quick and easy
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April 2021 by Elizabeth Masushita
I bought my niece her first pair of earrings and when i bought them the guy told me if i wanted a protection plan which would cover Lost, Stolen, Broken Etc.... Today my niece lost one of her earrings, i call in and they act like if i was miss informed Which is not the case!!!! This is Outrageous! DO NOT RECOMMEND THIS PLACE AT ALL!!!
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January 2021 by Day Dreamer
My daughter had her ears pierced before, later had found out she couldn't use anything but real jewelry. We came here bought her nice set of gold studs. They ladies made her ear piercings even an had a lot of compassion for her worries of them getting infected again. Couldn't have asked for nicer ladies.
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October 2020 by Hannah Nicole Inman
It’s a great place with great pricing and different paying options!!
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August 2020 by Cody Schoenherr
I bought the warranty in store for protection on lost or stolen or damaged items. Which was a lie when the guy told me this. Apparently there is no such things, Now I am out money and not happy about this. Yall are awful and I will not refer you to anyone ever..
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March 2020 by Quincey Boo
Collin. That’s all you need to know for this location. This man is brilliant as it pertains to piercing and my all time favorite: Customer care. As I’m selecting piercings Collin is assisting a previous customer with an order. I payed attention to how he handled this person who was unfamiliar with the ordering process. Collin was thorough and very helpful especially when asked numerous questions.
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March 2020 by Jenny Benners
I brought my 6 year old to get her ears pierced today and the guy who did was very polite and friendly. I didn’t catch his name! (Blonde with glasses and tattoos.) He spoke to my daughter, not just to me. He explained things and was patient and included both of us every step of the way. It was a really great experience. She’s thrilled and it only cost me the price of the earrings. She chose a $60 pair but the other places I called in my area (that’s wasn’t a Claire’s), were going to cost $140+ and charged a piercing fee.. The girl I spoke to over the phone the couple times I called was also very friendly and helpful. And we were given the cleaning solution and these cute stickers to countdown the time until she can switch her earrings out.
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November 2019 by Karebear
Collin did an amazing job! Helped keep my daughter's fear to a minimum. Took her a while to let him pierce the last ear and Collin was so patient with her! He's a rockstar and so was the lady who was working with him!
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October 2019 by Dasia Talib
After being hung on by the manager Jennifer, for simply asking about policies created by store, I’ve filed a second complaint to corporate office. DO NOT SHOP HERE! My complaints have been sent to the district manager but I won’t stop until I am heard and treated fairly.
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October 2019 by leslie linn
Great place to be pierced!! Very professional. Super clean and organized!
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September 2019 by andrea born
I love there body jewelry
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August 2019 by Andrea Heydinger
My daughter (5) was equal parts excited and scared to get her ears pierced. When we first got to the chair she panicked. The staff was very patient with her. We took a walk, came back and tried again. They let her count down and it was done without a single tear. She is so proud of her earrings! Thank you for a great experience!
