-
November 2023 by Donna Alsup
The power button fell off my tv. They tried to replace my brand new TV with a used scratched TV. My husband went in there to talk, Jessie was acting frustrated to deal with the situation, like her life is so miserable. Then as he was leaving, she flipped him off MULTIPLE times. My young children were in the car with me and witnessed her flipping him off, now my children think it's okay to put the middle finger at people. I will be reaching out to corporate to deal with this issue. That is absolutely never okay, especially flipping people off when they are leaving. You never know who is watching you, and this time it just so happened to be MY YOUNG CHILDREN. I got the whole thing on video, and will be taking matters to corporate. Never okay Jessie. Also Tim trying to fight customers.
-
November 2023 by Shanika Andrews
Tim is very rude, hanging up in my face, not professional at all will never shop back with them again
-
November 2023 by Nadia B.
worst customer service ever !! The employees are rude and they tried to sell me furniture that was damaged.
-
November 2023 by Aaron Alsup
Horrible service and it seems like no one in there knows what they're doing except hustling and scamming go to Aaron's they've always been good to me I'm returning everything I have today possibly I had a button break on my TV and they try to replace it with a used TV with a scratch down the center. I specifically asked the lady when she called me to tell me she has a TV for me if there's any scratches she said no I said that's fine I guess I'll take the used TV as long as there's no scratches sure enough the guy shows up and tells my wife there's a scratch. I'm paying over $2,000 for a TV and they want to give me something new who's to say the person before me didn't mess that TV up or have it on all the time so that it goes out like a year or two. If something breaks on something you're paying payments for at high interest it should be replaced if manufacture default.
-
November 2023 by Amber Robinson
Went above to make sure I had the right piece of furniture for my budget!
-
November 2023 by Dynasty Nelson
Very professional! They have really great deals ! They work with you as long as you communicate! Would definitely recommend @Jessie and the crew in Independence!
-
November 2023 by Amber Shafer
I absolutely love rent one I have used them to get all of my furniture in my home over the past several years .
-
October 2023 by Jason “Prince Corvious” Whitsitt
Took delivery of a living room suite today along with a few other items. Tristan and Tim were prompt and arrived on schedule. They were respectful of our home and set up everything as explained prior to delivery. I recommend checking this place out to lease home goods. Initial impression is 5 stars.
-
October 2023 by Benjamin Camp
All the staff was very the lady at the store explained everything to me very well and she was very nice and has excellent customer service the guys that installed my washer and dryer were awesome explained everything they were doing really cool guys I'm very pleased with the service at rent one
-
October 2023 by Cierra Bell
Tristan and Tony were the gentlemen that deliver my couch. And I was pleased with the service and positive attitudes. Even offer other products that I might be interested in. Exceptional and excellent customer service.
-
September 2023 by Belinda Banegas
Love the people and they always friendly and on time appreciate them all thanks guys
-
August 2023 by Nicholas Mclellan
Very great and flexible, the washer I am renting from these guys is fantastic, I would recommend this place for any needs you have.
-
May 2023 by Samantha Wright
Excellent customer service delivery service. Excellent everyone there do a good job. If you are looking for anything Furniture, dining room, tables washing, dryers, stoves, bedroom sets they will help you find it.. What you are looking for .. Good job !!!! I love ? this store .. I haven’t had any problems since I been dealing with them and I been dealing with them an least 6yrs..
-
April 2023 by kendra buckley
I absolutely loved the customer service I got when I walked into the store! Stacy is amazing and quick! The two gentlemen that delivered my appliances were very nice guys!
-
February 2023 by Destiny Cecil
Excellent customer service! Our delivery men, Tim and Tristan, were super nice and even hooked everything up for us! Will recommend