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September 2023 by W BD
They have a very nice showroom and variety if colors, textures, etc. That part I would like to give 5 stars. Customer Service is 1 star at best.The man who was working there this PM could of been friendly and smile and act more interested in assisting. He came across as being too lazy and inconvenienced to bother. Later, I noticed several employees around the counter and not one checked to see if I need help or have any questions. Store was very quiet , so there was no excuse.Very disappointed, as we were going to buy enough to do 3000 sq ft of $12-$45/sq foot of Spanish tiling, altogether. Will go to a different store for our tiling purchase.
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October 2022 by Marshall House
Very helpful. Tyler is full of knowledge about the Tile business.
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January 2022 by Anne Brammer
Bought tile from these guys for many years! Great selection.
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July 2021 by Savannah Bush
There is no denying that this is a beautiful showroom with a large selection, but we couldn’t anyone to help us. There was a gentleman working that was going above and beyond in helping a couple pick out tile- laying out numerous options and ideas. We had to ask the lady working there for help numerous times and each time she would point in the general direction in which to go, but wouldn’t actually help us. We had picked out all of the tile for our new build, but ultimately walked out without ordering anything due to her unwillingness to assist us. Very disappointed.
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June 2021 by Michael Piette
People very friendly and helpful!!
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March 2021 by Lisa Gunderson
This is the most updated of their stores in KC, so the displays are inspiring. We love working with Kennedy, ask for her. Great selection, friendly policies for samples or returns.
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December 2020 by Florence Onay
Great selection of tiles. It has a wide variety of colors, textures, and styles. I spent a few hours trying to find a good theme/set of tiles that matched that i wanted and the man helping was very helpful and friendly. I'd suggest asking for Mr. Adam Starkey when going. He really knows his stuff.
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October 2020 by Derrick Davis
The only place to get your tile needs
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August 2020 by Patsy Cruse
Adam was absolutely awesome!! He has the patience of a saint and didn’t seem bothered at all by 100’s of question!!
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August 2020 by mary ellen
They didn't seem to care if they got my business or not. It's why the internet is taking more business everyday.
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July 2020 by Thomas Fitzgerald
More tile then I knew existed different types of material .Sizes shapes Colors and textures .Imagine aLarge clean modern grocery store but instead of food its tile .
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April 2020 by Annette Robinson
I want to thank Chaz for going the “extra mile “ to get the black grout haze off my matte white shower tiles. I hope the company appreciates you, I do.
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March 2020 by Fred Hoeppner
Best selection of tile I have seen.
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March 2020 by Darcee Brown
Great selection. Wonderful staff, especially Adam and Chaz. Competitively priced. Can't wait for my master bathroom to be complete. Thanks to The Tile Shop you made the decision process seem easy. Thank you, Darcee and Gordon Brown
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January 2020 by Thomas Hawkins
Nice lots to choose from but most everything has to be order take about week and a half
