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October 2023 by Ron A.
No stars if I could. Paid for interior cleaning and wasn't done worth anything. This is the worst I ever seen things done. This is my last visit to Charlie's for sure. It's not worth coming here. Just go do it yourself or save for a real detail
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July 2023 by Holden Fanara
Thos is the wash u want to wash your car at. Up to date machines in a quite tucked away lot no lines and the water is warm!!!
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June 2023 by Michelle A.
There's nothing like Charlie's in CA so I offer an outsiders perspective. Charlie's is efficient and breaks down the cost per service giving customers several options.
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June 2023 by Angela K.
I have been going to Charlie's and loved it, clearly had an off day but called and spoke with Blasé he was phenomenal. He took care of getting my truck clean and it couldn't have looked better!! Thanks so much for the great customer service!!
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May 2023 by Sharri Duty
New. Off the main roadway. Didnt have to wait (yet) to get in and out. Cost is up to how long it takes for you to wash your car.
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February 2023 by Debra W.
If I could give 0 stars I would. This place is a joke and has gone downhill. Horrible interior cleaning and exterior cleaning. The girl that drove my SUV out sideswiped the blue pole and dented the whole right quarter panel. I now have blue paint and a dent in the right quarter panel. The manager shrugged it off like it was no big deal and took some solvent to wipe it off. Tried to downplay hoping I wouldn't see the dent and just leave. Incompetent employees that have no business driving vehicles out of the bay garage. Don't go here your vehicle will be damaged!!!
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February 2023 by tony brewer
Good spot to clean up your cars
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January 2023 by david barrett
Very good people to deal with. We weren't able to get our car very clean and the owners showed up to make sure the truck was clean! Excellent customer service! Definitely will come back!
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January 2023 by Amy Fisher
Everything was tokens which gobbled up more than we needed. Got a pocket full and don't live near there. That's $5 waste. Get a token change machine.
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September 2022 by Max Golden
If you have a large size vehicle like a Sprinter, Connect, or Fiat this is the place. It is basic and doesn’t get in the way of what needs to be done. Perfect!
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August 2022 by Jim Hink
Pretty Standard. Coin. Tokens or credit card.
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August 2022 by Abe M.
Okay I got to put this location on blast!! I live a block away from the other Charlie's in Lee's summit. What I dislike about Lee's summit they don't have the free vacuum what's up with that? This location is super awesome! Free vacuum just like any other place. And if you need to upgrade they can custom work on your vehicle.
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June 2022 by George G.
Multiple car accident inside the car wash , something happened to the wash and it stopped, we waited and it started up again after hearing buzzers. however the car in front of me was not moving but the rollers moving the cars were and multiple cars hit each other from front and behind this was June 13 2022 approx 1130 am Manager pretty much disappeared and let the 16 year old kid handle everything , no reply from corporate. Poor response with this emergency. about 8 vehicles were damaged front and back I never liked them stacking them in so close now they will have to pay the price for that. AVOID THIS PLACE!!!!! HORRIBLE SITUATION! This is a true story I was a witness !!!!!!!
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June 2022 by Toni C.
This location has gone downhill. Teenagers who don't care and are just tryin to get a paycheck. Horrible interior cleanings, half the time I have to go back through the wash twice, the workers care more about talking with their friends than doing their job. Think it's finally time to cancel my membership and find another car wash
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March 2022 by Gina Sifers
I visited Butch's Car Wash last week and tried the touchless automatic car wash. The rates are reasonable and it gave my car just the special attention it needed. Excellent wash and easy to navigate right off 291 in Independence. Highly recommended!