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November 2023 by Jesse
No bathroom for paying customers or functional ATM.Not to mention the staff at this branch come off as rude. I will be closing my account with this institution after this experience why choose a bank with branches if they are useless?
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August 2023 by U Op
Cannot open a 3K CD because they won't answer the phone for some guidance BEFORE driving to location. Moving onto another Bank who values my money.
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July 2023 by Christopher Garcia
This branch has the best team! They helped me get through an extreme crisis brought on by an IRS error. They were honest, polite and effecient. They made me their top priority and not just in words. They literally got my account fixed in less than 24 hours! I can never express just how grateful i will be to this team!
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May 2023 by Teresa Bishop
I work during lobby and drive through hours. If the ATM could EVER work, that would be great.
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February 2023 by pierre michaels
I've been banking @ US bank since 2003,. great bank tellers @ 110 US 24 hwy. Indep. Mo. great customer service also.. also you'll get the samegreat customer service @ their bankLocated @ 3640 Noland Rd. also in lndep. Mo. I bank there as well...?
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January 2022 by Eric H
The bank stopped allowing night deposits for some reason, which makes it very difficult for me to be able to deposit my business's cash. I mean they already are charging for every single cash deposit anyway because it's a business account. Looks like it's time to go find another bank, luckily a central bank opened up just about a mile away.
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May 2021 by Moped Coin
Scando bank that double jeopardized people for cashier check fees too get rich dont trust this place at all either dont bank with unless you want to be nickel and dimed for the people doing nothing as always too I will never open a bank account here either too so you people that do god have mercy on your souls too it's about principle too they are a straight scam company too so that my intake of them they will take advantage of people every day too
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February 2021 by Stephanie Montoya
I opened a new account with them and so good so far! The service has been great. They constantly call me to keep me up to date with my account and have been flexible with my working hours to better serve me. Thanks Laura and staff!
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July 2020 by Crystal Walts
Friendly and professional staff. My transactions have always gone smoothly.
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July 2020 by Tiffany Bertoncino
Wait time is drive thru was 1 hour.
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November 2019 by Miss Grimm
Put 300$ in the atm on a sunday. It told me take my returned Bill's but never gave them back. Cant pay my Bill's now because even after calling the number on the ticket it gave me, the money still hasn't hit the account even though on the mobile app it says it added the 300 on the transaction part, but not into my actual account balance. This location has always caused problems. The location on noland handled some previous issues I had had through this bank that this location put off for months. Always telling me everyone was too busy to help....
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August 2019 by k wessel
I've been waiting at drive up for 13 minutes, my deposit was sent in the tube 13 minutes ago, no one has even greeted me or acknowledge my existence. This location has a habbit of long wait times and an ATM thats out of cash.
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August 2019 by Natalie Penn
It sucks and i was a minor when i signed up for an account and i had a cosigner but they shut my account for no reason 2 weeks later
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April 2019 by Sandy Bush
This bank held my money for over two.weeks saying I put a fraudulate check in however that said check cleared threw the lawyers bank that wrote me the check. And still the bank held over 500.00 dollars of mine. My kids were hungry my bills were late and THEY HELD MY MOMEY FOR NO REASON SAID I COULD CLOSE MY ACCOUNT HOWEVER EVERY TIME I TRIED THEY HAD ONE BS REASON AFTER ANOTHER WHY I COULDNT CLOSE IT I AM STILL STILL WAITING FOR MY MONEY.. IN THE PROCESS OF CONTACT THE BETTER BUSINESS BEURU NOW DO NOT USE THIS BANK THEY ARE TOTAL CRAP.THEY HAD ME SIGH UP.FOR OVER DRAFT YET SENT A CHECK BACK TI THE ULITILTY COMPAMY EVEN THOU I HAD A PENDING DEPOSIT THAT WOULD EASILY COVER THE CHECK I HAVE A GOOD CREDIT SCORE AND NEVER HAD PROBLEMS WITH ANY ACCOUNT BEFOR DO NOT TRUST THIS BANK
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July 2018 by Tammy Cochran
I use to bank there. Excellent place to do your banking. Had to many bank accounts so I had to cut down to just one!
