United States Postal Service

Post Offices
Hours: The United States Postal Service at 301 W Lexington Ave is described as a friendly, efficient, and reliable local Post Office. Reviews consistently highlight the incredibly kind, collected, sharp, and helpful staff who are knowledgeable and provide expert service. Customers note the sweetest and most awesome employees who work quickly, ensuring lines move fast even when busy. The location is appreciated for being in a cool downtown spot with ample parking. While service at the retail location is highly praised, there are concerns regarding delivery to residential addresses. Some customers report packages marked as delivered that arrive one to two days later, and one instance of an opened package arriving empty. This has led to advice to use a Post Office box for secure receipt and to document any issues directly with the counter staff. There is a suggestion for investigation into delivery procedures and a recommendation for customers to use time-stamped camera evidence to report any potential theft. Overall, the USPS at this location is committed to providing secure and affordable delivery, with clerks noted for going above and beyond to solve mailing challenges.

1. Independence, Missouri