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December 2023 by Cale Maloney
Great experience! The staff was super helpful, I was in and out quickly, and I can tell they have a passion toward getting things done with excellence.
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December 2023 by Andrew Grissom
Got in and got out satisfied unlike other at&t stores. Brandon answered my questions quickly and solved my issues.
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December 2023 by Average Man
Legit is the best store I've ever been too, on my lord's word
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December 2023 by danny parker
Brandon Carlyle awesome person. Great asset to the Jackson location.
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December 2023 by Jenn Giza
We came in and were greeted quickly. There was a slight wait (see below), but none of that matters because we had an awesome sales rep to help us. Jaime Young was amazing. She was patient, thorough, and knew exactly what we needed to do. Even when we hit some speed bumps, she was steady. We had a great experience because of her!Con: didn't schedule an appointment so we walked in. There can be a wait if you do this depending on the flow of the day. Would highly recommend scheduling an appointment.
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September 2023 by Timothy Everett (Beau)
Awesome, listened to and addressed my concerns within minutes. I was surprised. Greeted immediately and told they would take good care of me. Nice ?.
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July 2023 by Tracey Cox
I went into the store with several questions and issues that I needed help with. Julius was very friendly and helpful even with tech issues that he didn’t have to help with. He spent a lot of time and effort helping and had a wonderful attitude.
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July 2023 by Samantha Bowen
Associate left me waiting, didn't even acknowledge my presence until I had been there almost 20 minutes. He did what I requested, and gave me a new SIM, but it did not fix my issue. He continued helping other customers, and I eventually left, as they were closing. No resolution to my newly purchased phone NOT making or receiving phone calls.
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July 2023 by george cronk
My experience at the AT&T store located in Jackson Missouri was second to none. The representative that assisted me his name is Ryan. In my opinion, Ryan is top shelf. I felt like I was talking to a friend rather than a AT&T professional. He went over my entire plan and new purchase with me and answered every question that I had and more. I could not be more satisfied with that Jackson store and Ryan. Hats off to you, AT&T and you as well Ryan.
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July 2023 by Sherri Palmer
Justin helped my father get a new flip phone and transferred all his contacts!! It was so easy and my dad was so pleased!! Thank you so much!!
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July 2023 by Void _gx
Ryan is an amazing guy, he did great with helping me with getting a new phone and transfer all my contacts and games!!
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July 2023 by bank Shot11
Place is perfect and Ryan completely satisfied all of my needs, I was desperately needing things and all of my needs were perfectly timed and was satisfied with the service
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May 2023 by Sandy Jones
Julius is a real asset to your company. Fantastic knowledge and all around fine fellow.
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April 2023 by Tow Boat Cookie
So I went to this location to trade in my phone for the new S23ultra. Here are the complaints and problems I encountered. 1. I was told I needed to change my plan to get the phone. This is not true. The person I dealt with talked me into changing because they would get get a commission. 2. I asked multiple times to see the new Samsung tablets. That didn't happen. 3. I only had one paper printed out for me. Nothing else and I had to ask for that. 4. I was told my monthly bill would be less when in reality it would be much more. 5. Not everything on my phone was switched over and I'm still having problems with that. 6. Because my phone was on WI-FI, the person I was dealing with never activated my phone. 7. Now I was in the store for approximately 3 hours and I was basically their only customer. A few people came in to ask basic questions and pay bills. There were 2 other sales people there. None of this should have happened. Now I'm at another location trying to straighten this out. I DO NOT RECOMMEND USING THIS LOCATION. INCREDIBLY POOR SERVICE AND THEY SCAM YOU.
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April 2023 by Happy Day
Seriously don't waste your time here. They can't even unlock my phone to transfer over and I couldn't even use their network. Been here twice both a waste of my time.
