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October 2023 by Megan Bader
Never returned my call
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September 2023 by Patrick Murphy
Omi knows her stuff. Great selection and information.
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April 2023 by Mel McM
We had them remove our unvented gaslog fireplace and replace it with an electric fireplace. So satisfied. They finished on schedule, on estimate and kept us informed. Very pleased with their meticulous work.
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March 2023 by Autumn
Customer service is excellent! Whole team I worked with was professional, timely, and flexible. Will continue to do business with them in the future.
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February 2023 by Rich C
Cedar and Cameron did an excellent job installing an insulated stainless steel chimney liner. I would highly recommend Advanced Chimney Techniques and chimney repair or wood stove installation.Services: Rain cap installation
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August 2022 by Tressa Brittell
I spoke to a man on the phone about getting 1) the fireplace insert replaced for my mother as the blower no longer works and 2) purchasing a wood cook stove or a wood stove with a flat top that she can put a kettle on.The man was very nice and he told me that we should come out to the showroom and pick out what we would like.Drove to a little tiny town in the middle of no where with my elderly mom so she could pick out the wood stove and cook stove that she would like.There were 2 women in the show room. One was helping a couple and the other was sitting at a computer.The woman helping the couple gave us a pamphlet to look at and told us we would receive help in a minute and to go sit down so we did.We sat at a table and walked around the showroom and my mom picked out the wood stove and the fireplace insert that she would like.After an hour of sitting and waiting within eyesight of the desk would never come to help us. I called on the phone while in their showroom hoping to speak to the man that we spoke to on the phone and the computer lady who answered the phone and could hear us and see us in the showroom talking to her on the phone asking to speak to the man from before.He doesn't work there any more - he is retired. Well he answered the phone 2 days ago! We are in the showroom. I explain to the woman while in the showroom talking to her on the phone that my mother cannot drive after dark and we are waiting in the showroom for over an hour. She then says after we have waited that long that we needed to make an appointment if we want help.So I would like my gas money back and the 3 hours of my life driving there then waiting then having to drive back home back. I d o not see how they have any good reviews at all.. If I could leave zero stars or negative stars I would because they gave zero about us.I never leave reviews but in this case make sure you make an appointment!!!! and if someone tells you to drive the the showroom be prepared to be sent away with no help.... and also the guy who answers the phone does not work there so when he says drive to the showroom don't count on getting any help.They must be super rich and do not need the money because they missed out on 2 large orders and she picked out the biggest wood stove and the fireplace insert with no help from anyone - which we are not going to buy plus installs because no one really works there.
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April 2022 by Stoutworks Creator
All I can say about this service is that their technicians shocked me with their knowledge base, efficiency, and thoughtfulness in execution. I've never worked with a better contractor. Also, they came on the day we booked. That is stunning. 5 stars.Patrick-Jefferson City, MOService: Chimney repair & restoration
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April 2022 by Patrick S.
All I can say about this service is that their technicians shocked me with their knowledge base, efficiency, and thoughtfulness in execution. I've never worked with a better contractor. Also, they came on the day we booked. That is stunning.
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December 2021 by Dan G.
Called for a cleaning. Instead they came, did an inspection, didnt clean, charged us more then we expected and then sent us an estimate for a small fortune for nothing we asked for. We will never use them again and do not recommend
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December 2021 by Robert Glass
Great service knowledgeable people
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October 2021 by Hallie Miller
We had our glass fireplace cleaned today & had a wonderful experience. Staff was so friendly & complete experts in their field! They pointed out things that needed to be done for our family’s safety & we super appreciate that. We would defiantly recommend! Thank you Advanced Chimney Techniques.Services: Chimney repair & restoration
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October 2021 by Judy Kuhn Wittenberger
Was on time for appt. Did professional work. And left the area clean when finished. Reasonable prices.
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September 2021 by Hallie Miller
We had our glass fireplace cleaned today & had a wonderful experience. Staff was so friendly & complete experts in their field! They pointed out things that needed to be done for our family’s safety & we super appreciate that. We would defiantly recommend! Thank you Advanced Chimney Techniques.
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March 2021 by Melinda Peak
My new Mendota propane fireplace is a dream come true. Cedar, Justin and Matt we're so very professional courteous helpful and a pleasure to have in our home. Advanced Chimney Techniques will be our number one forever go to company. 5 star quality all the way around.
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February 2021 by carrie thomas
Great guys very knowledgeable
