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October 2023 by Chris Crosby
Great customer service. After getting empty promises from another dealership went to Woods. They went above and beyond. I will give them all my business from now on.
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October 2023 by Ryan Keller
This is the second vehicle we’ve purchased from them and won’t be the last! The entire process was easy and required little effort. The salesmen (C.T. Anderson) sent me vehicles that matched what I was looking for so I was able to narrow it down at home saving a TON of time. The trade-in process/price was fair and they went above and beyond to make sure I got the vehicle I wanted.I highly recommend using them!
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August 2023 by Michael Cross
Trenton is my service advisor, and he does a great job. They have always taken good care of me.
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July 2023 by CM Graham
We have nothing but good to say about Brad and the service department. Throughout the entire process of working on our Jeep Compass the service department kept us informed and were extremely professional and polite during the process. They have earned our trust and business.
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July 2023 by Mary DeRamus Hennings
We got a decent deal on a decent vehicle. The salespeople were friendly and made sure to answer all of my questions so they get extra points for that. She rides smooth, and the ac works.
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July 2023 by David Johnson
Just completed regular service at Woods Motor Co. in Jane. Hayden Jones my service advisor was very helpful and courteous. Great service and a fair price! Every one was friendly!
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June 2023 by jackie gain
Shopping for grandson's first car. Craig Serfontein was great! He made the experience pleasant and educational. He was professional and took his time with us. We also use this dealership for maintenance on our truck. Highly recommend Craig for purchase of a vehicle, Wood Motor Co is fortunate to have such a conscientious employee.
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June 2023 by Chris Thompson
I had an appointment with the service department here and realized after the fact that I showed up completely at the wrong time. My apt was 230pm and I showed up at 830am. They still got me in and out at a reasonable time and did a great job. Only complaint was they didn't get my hood latched all the way, but I always check before I leave a spot(thanks walmart).
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June 2023 by Ryan Patterson
CT was a great resource throughout the buying process. From doing as much virtually before visiting the dealership, to talking through the deal at every step. Will highly recommend to friends and family for all car buying needs.
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June 2023 by Matthew haygood
Honestly not a good buying experience. They sold me a 2021 bmw with bald tires on it. They were overly aggressive and down right rude about me purchasing the maintenance plan. Tried to way under cut me on trade in, than claimed I was getting a low price on the new vehicle when I was barely getting kbb fair market price. Also, been waiting three weeks for them to send me my garage door opener I accidentally left behind. I had a spare key for my trade in and I sent it to them immediately. I'm still opening my garage by hand and have not received my door opener. Not a chance I will do business with this dealership again. Update: two months later I still have no garage door opener and they sent me the wrong paperwork for registration. This dealing is a complete joke.
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June 2023 by Felisha Chavez
I am beyond disappointed in the lack of professionalism in Chris the manager at this place. He mistreated my family and was very disrespectful with his tone of voice and mannerisms. A customer is a customer no matter their age. We will never do business or promote this company ever. The lack of respect for another human was heartbreaking. And bullying a customer should never be the case. It’s NOT the bypass it’s CHRIS.
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April 2023 by Julia Loya
Had a great buying experience at Wood! Called late in the evening and took a test drive right at closing. Did a credit app online the next day and had the deal worked out before I came in to sign. Everyone was so friendly! Our salesman, Chris, was fantastic. No high pressure sales. The general manager came out and made sure I knew how to work everything in the vehicle. After purchase, I had some questions and they were answered and any issues taken care of by the used sales manager, Chris. Buying a used car is never a fun process, and we've experienced some terrible dealers in the area, but had a great experience at Wood!
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April 2023 by Chelsea T.
I purchased a beautiful Armada from this dealer and the service and knowledge from the staff is untouchable. Heather is so wonderful to work with. I'm a forever customer here!! I spoke with one of the owners on the phone after the purchase and he was so kind and wanted to make sure everything was up to my expectation, which it was more than I could of asked for. thank you so much to everyone involved.
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April 2023 by Scott Green
Went in for an update on my radio and now it doesn’t work and have to replace it out of my own pocket. Stay away from service unless you are a mechanic. Sales people were nice when I talked to them. Expensive inventory.
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March 2023 by morgen may
Yes, I have a few hits on my credit. I know that does not help with buying a vehicle. However, I was already approved for a car loan through this dealership. My salesman had left and accepted a new job in the middle of my purchase, he already had a vehicle ready for me and I had cash in hand for my down payment once I got back up there. My selection was limited, but I was willing to work with what they had. I got back up there to meet with my NEW salesman, but he ended up running my credit without my permission and then stated he could not get me approved and that my previous approval would not work with another vehicle. False. I asked what the real reason was, and he stated that the dealership would not be making any profit off of my purchase. I know dealerships have rights, but I had already been approved, they continued to run my credit, and still refused to sell to me just because they would not make profit and would have to pay out to the bank.
