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September 2023 by Cyndi Akers
Great professional service! Fabulous people to deal with as they treat you like family.
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February 2022 by Google user
My family and I have been using Kari for years. Her and her staff are great. They always treat us like family and take care of our taxes at an affordable price. They will always be our go to place for our personal and business taxes.
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September 2021 by Requitta Sneller
My family and I have been using Kari for years. Her and her staff are great. They always treat us like family and take care of our taxes at an affordable price. They will always be our go to place for our personal and business taxes.
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September 2021 by Penni Sneller
Kari and staff are very professional and kind it’s a very busy place. I realize that this tax season has been a rough one for everyone especially with Covid and all the changes. Kari still came through for us. Thank you and prayers for a better tax season for 2021.
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September 2021 by Colleen Siebeneck
Where to start?The office staff at advanced taxes is absolutely amazing. Very courteous and polite. They really have to be because everything else was terrible. Without warning our first extension was filed. Then you Pepper in a few cancellations and unreturned phone calls. This takes us to June 1. This is when the action really starts. Prior to this we chalked up the extensions, canceled appointments and lack of returned phone calls to covid. We had applied for a loan and needed our return so after leaving 3-4 polite messages with the wonderfully patient office staff, we became more persistent. Honestly I don’t remember how many calls and messages were left without a return call from the owner. June 25 we finally spoke with Ms. Estes. At that point it was my first experience talking with her personally and boy she seemed very efficient and promised we would have our personal return by the end of business that day….wrong! July went by similarly to June….many many unreturned phone calls. This is when the texting commenced. This is when Ms. Estes accused my husband of neglecting to send vital information which we later tracked back it was sent in April via text and email shortly after the first appointment. She also said it would be a “good” idea to get an appraisal on our property then claimed a month later we needed an appraisal for completion late July instead of also telling us this in april. Im pretty sure she is a very nice person but absolutely overwhelmed and should minimize her work load or hire some more staff. Another thing that would have gone a long way would be to take some accountability for her part, offer an apology or at the very least a discount! Needless to say after over $1400 ($300 of which was extra for phone calls? and meetings….I personally spoke to her once!!!) and 6 months to get our return we will be looking for a new firm.
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April 2021 by Nadine Mead
Our young friend has been waiting for over a month to get his taxes done, they say they are charging $180 for one w2 but won't answer phone calls and when we finally get thru they say "we will call you back when we find them “ seriously what a SCAM!! Our child got their taxes done with one w2 at another firm for $70... Took them in later and already has the return.... This place is a bona fide joke... Far from a" solution " as their name suggests
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February 2021 by Kevin Surface
First year using them they will not return calls the lady doing them is extremely nice and knowledgeable but my taxes wasn't cheap and for them not to return messages really ticks me off
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January 2021 by Daniel Davis
Excellent staff, friendly, knowledgeable, caring
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December 2019 by Tiffany Burns
Kari and her entire team at ATS are fantastic! Always available, always ready to help when needed. Quality customer service and professionalism. Payroll and tax services are affordable and dependable. Highly recommend.
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September 2019 by Debbie Flanery Root
Thank you for all you have helped us with !
