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November 2023 by Tim B.
Horribly rude to us....my wife found a pair of shoes on display that she liked...she inquired as to whether or not they came in her size....she was told rather abruptly "No...they're not brought into the country in that size"...the sales woman didn't check to see if that was true (it wasn't) much less offer to special order a pair in the needed size....she obviously didn't value us as customers and showed us no respect at all....no matter as we went to the shoemaker's web site and found the shoes in the correct size...you know...the size they supposedly didn't "bring into the country in that size"...and we purchased them.....they were well over $200.00.... So no sale for you guys. My wife and I are huge shoe fans and buy a LOT of shoes...we are regular customers at several high-end shoe stores throughout this state and elsewhere...our experience at American Shoe will never be forgotten...it was simply shameful.
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October 2023 by Tim Bascom
Horribly rude to us….my wife found a pair of shoes on display that she liked…she inquired as to whether or not they came in her size….she was told rather abruptly “No…they’re not brought into the country in that size”…the sales woman didn’t check to see if that was true (it wasn’t) much less offer to special order a pair in the needed size….she obviously didn’t value us as customers and showed us no respect at all….no matter as we went to the shoemaker’s web site and found the shoes in the correct size…you know…the size they supposedly didn’t “bring into the country in that size”…and we purchased them…..they were well over $200.00…. So no sale for you guys.My wife and I are huge shoe fans and buy a LOT of shoes…we are regular customers at several high-end shoe stores throughout this state and elsewhere…our experience at American Shoe will never be forgotten…it was simply shameful.
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July 2023 by Robin Dean
Friendly staff & very helpful..great shoes
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December 2022 by Laura Tesk
I purchased the Rieker Antistress Felicitas Z6743-00 Boots boots at American Shoe on 12/6/22. On entry to the shoe store, I explained that I was looking for boots in a wide size. The sales gal brought a couple of options out for me. After trying on the boots in a size 7, I asked if they had a 7 1/2 and they didn't. The sales lady said the size 7 should stretch out in time and not to wear socks ("a lot of people dont wear socks with these" - she said).However, after wearing them shopping on 2 occasions, I found them quite uncomfortable and decided to return them after 7 days.The sales lady at American Shoe said they 'don't have a return policy' and that they were worn... sounds kooky to me since many other large stores like Kohls have a return policy for previously worn shoes.There was no compassion or a "gee so sorry you had a bad experience"... she was kind of "oh well, too bad for you".Personally, I would not be a return customer here!
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December 2022 by Debra Atkinson
Love this store, the friendly helpful staff, and usually find a pair of shoes I can't live without!
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October 2022 by Michelle Hull
Staff were very friendly and super helpful. My mom and I both have unique feet and they were able to find shoes for us.
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October 2022 by stephanie childress
Great local shoe store. Employees are so helpful and they have a great selection of high-quality shoes.
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May 2022 by Lisa Fox
Great, wide selection from casual to dressy. Friendly and knowledgeable staff.
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February 2022 by Becky K
It's easily one of the oldest continually operating businesses in Missouri. They have a wide selection of shoes and great service every time I go in. Buy local.
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February 2022 by Chris Lewis
Extremely good place. Their customer service is awesome.
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February 2022 by Cynthia Smith
Great service, great shoes.
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August 2021 by Starrleen Heinen
It has the most comfortable shoes in the correct sizes. Excellent customer service, too.
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July 2021 by Taylen Ramage
Amazing service, amazing people, amazing shoes! Highly recommend. ❤️
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July 2021 by Amy Martin
Super rude customer service cost them my sale today
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May 2021 by Angel Moore
They do carry RedWing boots !! This brand is great for the men and women who need good, comfortable, supportive Work Boots.