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February 2024 by Krystal Pawlish
We always use Avis for our car rentals. Process is always fast and easy and the staff is great. Cheapest rentals around with the best quality and best price.
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June 2023 by Kirk Michaels
Impossible to reach the actual location. No matter what you do you will be directed to someone in India whom had no idea what they are talking about.
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June 2023 by Diane Ford
We have been trying to get ahold of the manager of this facility for 4 days. We left important documents in our car we rented. The 800# is the only number we have. We followed all the steps going to post and found and the recording tells us to call back later. This am my husband called and was able to speak with a rep, their manager and they do not have a solution. This is the most frustrating situation and no body will help us.
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June 2023 by E Johnson Bey
?The owner is named Joshua.900 Missouri Blvd., Jefferson City, Mo.?This was my first time and my last time patronizing his Avis!!! He charged my credit card (extra 107.18) for services that were already totaled in my rental agreement, of which I am due some monies back. Then, he decided to add an (extra $15) on top of that to an already finalized rental agreement. ? I have had to contact Avis twice!! I made a formal complaint and am waiting for a response from Corporate and for my refund that I asked them to expedite for his inconvenience to me!!!! I will provide an update as soon as I get a response from Avis Corporate.✨️✨️I rent from Columbia, Mo. and I have never encountered bad service there!!! Mr. Absur is always professional and ensures that all is well before I leave his establishment.✨️✨️✨️
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September 2022 by Siva Chandran
Good service by this particular location. They even replaced my car which is not good while driving at Highway.
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August 2022 by Tristan Hayes
Don't ever go here to rent anything.....After driving to this location from out of town to rent a vehicle , I was denied the opportunity to rent the said vehicle because there were people of color in my personal car......It's a shame that in this day and age we still experience this type of conduct in America
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February 2022 by Ron Bliss
If I could give a negative 5 stars, I would. The Avis/Budget brand, is just that, a brand. Nothing more. They have "ZERO" concern for the customer, they are NOT upfront with the requirements of the rental, nor is staff at the Jefferson City, Missouri (Missouri Ave) helpful. Let's begin;1) When I made the reservation, on January 15, 2022, I was NOT informed that you must pass a credit check (I'm not buying the car) to rent a car.2) I was "required" to pick up the rental at 10am as per the reservation. I arrived on schedule, yet the location was not accessible until 10:06 (when the lights were turned on).3). I prepaid for the entire weeks rental fee while making the reservation, which was IMMEDIATELY withdrawn from my Bank account. Once I learned "I failed the credit check" (not because of bad credit, just no credit at all), I cancelled the reservation and then was told it would be 3-5 days before I got the refund. It didn't take you 3-5 days to take my money, so why must I wait for it back?4). The ONLY reason I gave "one star" is because of the military veteran discount.If you choose to utilize Avis/Budget brand, that's on you. However, don't say you were not warned.Ron Bliss
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November 2021 by M. Pragasa Calistus
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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June 2021 by Mary loretta Jett
This is sad you cannot rent a car from this place because you do not have a phone number everything is done online and it's a people need to understand not everybody can go online to do things should have a phone number we got our business probably
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March 2021 by Datt Prem
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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January 2021 by Kendra Brooks
Nice customer service)
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October 2020 by Frank Clark
Great place. The staff is ALWAYS friendly, courteous and helpful.
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September 2020 by Joseph Henderson
Very nice cars
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August 2020 by Tam Tam
No smoking in cars
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July 2020 by Brian Sato
I had an issue, too many d*** flesh bags... I sorted it myself.