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November 2023 by Sheldon Downs
The guy in here is really cool. Easy going and makes what you need HAPPEN! Super clean vehicles and just overall great service
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October 2023 by Alchenok 369
We always rent in Budget. The computer was down early in the morning. But the man who served us was nice and efficient. Another staff member who walked in to work didn't even acknowledge people there. I hate when people don't say hello to coworkers and customers.
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June 2023 by Dallas English
After having my car breakdown on the side of the road, hours from home and less than an hour before the car rental agencies closed, Abdul at Budget was nothing but professional and helpful. He made sure I was able to get into a vehicle and even offered to stay after closing to wait for me. I appreciate your customer service and kindness, Abdul!
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November 2022 by Mark Nickum
Abdi is a great employee! Thanks Avis Budget!
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April 2022 by Melissa
Shawn went above and beyond! I rented a car, out of state, that was extremely hard to get in and out of (very low to the ground). The location I rented from said they didn’t have anything higher off the ground. I needed to take an elderly family member to the hospital when I reached my destination and there was no way they would be able to get in and out of the car. When I called this location to see if I could change vehicles, Shawn was very friendly and said it would be no problem. He just asked that I bring the car in with a full tank of gas. He swapped the car out for me and the process took less than 15 min. One of the best experiences I’ve ever had at a car rental company.
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March 2022 by powderpuff patty
The customer service was very personable and helpful. He let me hang around and wait for Uber when I turned car in also
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August 2021 by Danetta King
Great car, great guy to work with, just too expensive.
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August 2021 by John Dorsey
Was helpful even with tecnical problems, though could have delivered a cleaner vehicle.
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May 2021 by Betsy Watring
Don’t waste your good hard earned money. They will not have the class of vehicle you reserved when it comes time to pick up your rental car. Inconsiderate, rude owner that does not care at all whether you even get a vehicle at all. Never again will I waste my time or money on a rental from Budget/Avis!
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April 2021 by daddy of 3
Over priced and not honest. Their discount codes say that they are 40% off however you only end up getting 10% off. The rental said 699 before discount and then it dropped to 629 after a 40% discount very frustrating
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April 2021 by Sinbad Carter
Ridiculous pricing on their deposits
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February 2021 by Vicky Weiser
Jefferson city mo. Budget is Good place to rent from if only u can get someone to answer the phone during business hours and not sent to a machine. Very frustrating..
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October 2020 by Mel Stewart
I rented a car several times over the last year. Awesome place to rent a car, very professional and courteous. The last time I returned, I forgot to fill-up and he reminded me and pointed me in the direction of the closest gas station, which saved me $$
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October 2020 by S M
Very helpful and great discounts on rentals.
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August 2020 by Stephanie Haley
I rent cars a few times a year for road trips. I use a variety of rental companies and pickup locations. I just returned a vehicle from this location, and it was by FAR the best rental experience I've ever had. The service was quick and efficient, but friendly and helpful. I dealt with the same agent both times (forgot his name!) and he was highly skilled in his job. In addition to the basics, he was meticulously following their covid procedures like sanitizing items we both touched and wearing his mask correctly. I rarely rent from the same location twice, but I will be back to this location. It's my new favorite place to rent!